excellent staff and service

I actually wrote the concierge that I was very impressed with the timely, friendly and helpful client services at RC. All of the other material assets are also very nice; beds, bathrooms, pools, etc, etc but the most impressive was the staff and their attention to timely service and detail. I will stay at RC in general and RC Santiago again for sure. Thanks.

The staff made everything easy. .Very english friendly After 7 days of skiing , 2 days of relaxing at the Ritz Carlton was perfect.

Great customer service

Excellent hotel. Well kept property with superb staff and food (breakfast). Meters away from the metro station and shopping centers/restaurants. Highly recommended.

Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!

I loved my stay with Ritz Carlton, albeit short for two nights. Caesar and the front desk were wonderful. Everything in this property is brilliant - breakfast top notch, pool warm and clean, gym with plenty of equipment. Would one hundred percent recommend to anyone considering a visit to Santiago.

Excellent, friendly staff

Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.

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Accommodating staff, great property in quiet, safe location

They do not have frigobar, poor communication with the reception desk

over all very good

Great location, fabulous staff, and an amazing breakfast!

The service provided by the staff was superb, particularly, Italo, who was at the front desk. Dining menu can be better though.

Nice location. Pleasant staff.

I love the place, very convenient location closer to great bars and restaurants. Also, the food at the restaurant is great. The only concern it is the gym very old machines and tools to workout.

Excellent service

We had a wonderful stay in the hotel .. everything was perfect. The suite, the comfort, the staff, the breakfast, room service, the lounge, the spa , the area, the tours we arranged using the hotel services,

Everything was absolutely great!