Best Western Dorchester Hotel

Explore Best Western Dorchester Hotel
8.0
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Best Western Dorchester Hotel

Number of reviews per page
20
40
Top reviews
john
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

the stay was good the staff were very friendly and helpful the biggest problem was the fact that i booked on-line with what was supposed to be the hotel site only to be informed at check in that it was booked through Expedia which i didn`t i think Expedia hijacked my booking which should be illegal is there a way for the Hotel to block them from doing so ? we didn`t get the ocean view room that we wanted ,street side was a little noisy at times, the Hotel manager was very helpful in compensating us for this inconvenience, Thank you, John Leese
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Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is great right on the harbour front.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were A-one. Went above and beyond in service. Would definitely recommend staying at BW Dorchester .
Robert
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

N/a
Tracey
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is old with alot of character however no hot water at all. When i mentioned it at checkout the only response was the breaker had beem off and was back on and water would be warm soon. That didn't help us as we had to check out to catch a ferry. No apology or compensation of any sort. This was not a cheap hotel and therefore will not stay again.
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Tony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Thank you in particular to Adam in the restaurant who mentioned stopping off in Coombs . . we saw the Goats on the Roof !
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is past its best by a number of years. Furniture is ready for the skip, maintenance isn’t a good as new approach, and we were issued a room when checking in late in the evening, tired and ready for bed and only when it was too late we realised the air conditioning was faulty in an already very smaller than average hotel room, stay in any of the other hotels near here as we have before and it’s chalk and cheese. Best western didn’t even respond to my messages raising the issue with them.
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Kelly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel offers a seamless check-in process and boasts a fantastic location, along with being nicely updated. However, due to the building's age, there is a noticeable slant of a few inches in the family suite. This can impact the balance of elderly parents, which became a concern during our stay. Within just a few hours, we received a noise complaint because of their difficulty in moving about.
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Cindy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pros: Best night's sleep I ever had in a hotel. SUPER quiet. Didnt hear anything all night, wasnt woken up by the AC nor the refrigerator, as is usually the case in hotels! Bed was quite comfortable as well. View was absolutely beautiful. Staff was friendly. Even though we had to evacuate because someone pulled a fire alarm one morning, it was still one of the best hotels I've stayed in Cons: parking is on another street. No cold drinks (drinks are in same vending machine aa chips)
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Ishita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were very clean and very ideal location to walk around the town centre
Jane
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Small hotel super location. Great transport to Hullo ferry to Vancouver. Great views from room. Bed bedding etc good.Breakfast Excellent.
Lisa
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The harbour is beautiful. The panhandlers are annoying. The hotel is very old and the floors in my room were dirty. The fire alarm going off in the morning was really unfortunate and it took quite some time for the fire department to resolve it. Was told two different things - front desk said there is no issue and it’s a false alarm and later I was told that there was an electrical issue in the basement.
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Fan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, a bit of walk to the parking, but it's free
Verified traveler
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is a bit dated and could use a refresh. Hotel staff were excellent to the point of contacting us for an item we left at hotel and offering to ship to us. Staff would make us return to this location given the chance. Central location to Nanaimo.
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was fair to average. But it seems all the hotels in Nanaimo are this way. Hallway floors are really unlevel. You can't take your luggage cart to your room because of stairs. The rooms are ok but older tvs, not smart TVs. Meh is really the best description
David
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice downtown location
gary
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome place to stay as always
Michale M
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The check in staff was amazing. Friendly and lovely and made our check in smooth and quick. I will definitely stay there again
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was comfortable and it was very quiet. Great value!
Cam
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s a great location with good eating options.
Number of reviews per page
20
40