Quality Suites Irving-Las Colinas

Explore Quality Suites Irving-Las Colinas
7.6
Pleasant
From 967 reviews
Cleanliness

7.6

Room Comfort

8.0

Location

8.2

Service and Facilites

8.2

Traveler Reviews Quality Suites Irving-Las Colinas

Number of reviews per page
20
40
Top reviews
R Craig
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

If you need a place to sleep and don't mind smells and dampness in the room. It's the right place at the right price for the location. The price is fantastic when compared to similar properties. However, the amenities can't compete. Again, if you are in a pinch and need a place to sleep, it will work.
Faye
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel waa clean and comfortable, however we were very disappointed to find out the airport shuttle service starts 8am and ends early too. The whole purpose of choosing this hotel was for the airport shuttle. Was very disappointed to find out we could not use it for the departure or arrival of our trip.
Nataly
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was good other than the fact that there was a cockroach 😩
David
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff was super friendly gave us a ride to our venue. Wss reslly quite.
MARK
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

i found it useful being close to where i need to travel towards
Marius
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very poor selection for breakfast. When I open the door of the room, there was that strong smell of very old carpet.
Chaitanya
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Worst
Emerson
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The description is very misleading. The online listing claims that a sofa bed is said to be included with the suite. This is not the case. I understand that there will always be a certain degree of curating with the online pictures. This to say I never expect hotels to look like they do in the online images. However, the discrepancy between the online images and the actual hotel is quite a gap for this establishment. The room smells of cigarettes, though smoking is banned. The carpets quite clearly have not had a proper cleaning in ages, and this can be smelled during your stay. More importantly, you simply do not get the room you are paying for. The amenities described online are what you get in regards to the space, layout, and things like a sofa-bed. I planned on doing some work during my stay and the desk chair in my room was literally broken--locked all the way down to the ground almost. Needless to say, working is not a possibility in this hotel. Coffee was good and the staff was friendly. The listing itself, however, should not include images of a sofa bed, as this is not included. Likewise, I think they could do the bare minimum and check to see if their desk chairs are not broken, Otherwise the listing is downright fraudulent in its representation of the rooms.
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Alejandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great place to stay! Very clean and affordable! Staff was very friendly.
JAMES
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing helpful staff
David
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The service we received from Carol, the manager, and her staff far exceeded our highest hopes. Not only was the shuttle service from DFW spot on and timely, but ;throughout our stay the kindness and warmth exuded was so greatly appreciated. The hotel building and grounds are kept up beautifully and the charming guest room is spacious, clean, comfortable and well laid out. Every amenity we might need has been thought of and provided. I felt safe, welcomed and appreciated. The breakfast provided was served hot and fresh. The variety of yummy food choices and the incredibly delicious coffee helped make the start of our day ideal. How I wish that every hotel was like this one…filled with caring staff and a manager who delight in providing outstanding service and who are committed to excellence.i highly recommend Quality Suites here in Irving, TX as your next destination hotel. I hope we return soon!!
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Roy
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Overall, good hotel
Ruben
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Our stay was for 3 days. Location was great with plenty of food options around and it was close to the Irving Convention Center. Free breakfast from 6:30am-9:30am. Room was clean and had all the standard amenities. Blackout Curtains are present just hidden behind false curtains so you still get privacy. Closet is behind the large mirror. Tv has standard cable. No stream apps. We had a slight issue with our first room’s door not locking and the hotel was able to switch rooms very quickly, which we appreciated. Location felt safe, plenty of parking and each one of the staff members was very friendly, helpful and attentive. A Quality stay indeed.
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Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The staff were excellent, really nice young lady and her mom. Thats the only good thing about the place. The place needs updating, it's in bad condition. I checked out early because the room sink was broken, they were kind enough to refund the nights i didn't stay. If it's 1 night stay and you are on a budget and dont care about the extras or anything fancy then go right ahead.
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Jeff
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

First room we got the toilet was full and backed up. We were placed into a different room which smelled like cigarettes. The mattress was like being a bounce-house, and not in a good way. Neither of us got any sleep.
Brian
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Hotel and stay was okay - nothing special. Room was clean and good sized. Bed was okay. Soft mattress but not terrible. Bathroom faucet sprayed water everywhere. Very low hot water pressure in morning for shower. Reported both at checkout. Breakfast was kinda laughable. Hot options were some sausage links and tater tots and make your own waffle. No eggs. Small pastry selection and some yogurt. No cereal or even milk. I was there for one night because of an issue at another hotel so it was fine for what I needed but not somewhere I'd pick for a longer stay.
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Timothy
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good price and nice staff.
Miriam
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Was not what I was expecting. Room was moldy because of the ac unit. The window had water in it the whole time, we all had a cough before we checked out. Something in the moist air for sure. I honestly won’t be back here. Breakfast was below average to say the least with very little options and the eggs were too watery.
Scott
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Exercise equipment broken. Remote in room broken. Hair dryer broken. Beds were comfortable. Breakfast was mediocre.
Henry
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

People are very welcome and friendly and also this place has a shuttle service to airport pick up
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