Hotel Santa Maria Novella

Explore Hotel Santa Maria Novella
9.4
Exceptional
From 935 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Hotel Santa Maria Novella

Number of reviews per page
20
40
Top reviews
Miran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Smells good. It’s hard to find an hotel room with good smell. This hotel’s room has good smell.
Deshawn
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place and staff I would definitely stay there again
Hortensia
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room size was good
Sam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was walkable
Chaudhry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved staying there, excellent service, clean rooms and friendly staff.
jane
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful hotel…..
John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great spot, easy parking
Tami
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved the location. Walkable from train station - don't need a taxi!! Everything was easily to get to.
Edward
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We thought the hotel was excellent L. We thought the bed and pillows could have been softer
Michelle
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyed my very quick stay! Very friendly staff and nice room.
John-Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is excellent. View from room was wonderful. Extremely clean and staff were great. Love this hotel.
George
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel, great staff, excellent location. Terrific place.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, excellent staff who are friendly and helpful. Front end staff was accommodative to all our needs. Breakfast was great with variety of options. 5 star experience.
Gentry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was very clean, quiet and the location was great for all our activities. The breakfast buffet was fantastic. All Staff were very friendly and accommodating!
samantha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved the elegance and diversity of the daily breakfast, the courtesy of most of the staff, the charming Italian decor, and the room upgrade. That said, the first evening I stayed there, a frightening incident occurred when a person knocked loudly on my hotel door and managed to open it. Although the door was not dead-bolted (our mistake), it was locked, which caused us great panic. I called the concierge right away, who managed the situation verbally (and sent someone up); however, there was no hotel-initiated follow-up or courtesy given from the hotel, which we found to be quite odd.
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Nicol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful facilities! Great staff. Breakfast beautiful.
Monica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location! The room size is perfect and very clean. The staff is very kind and helpful. Will return!
Adam Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great property, great staff. Could not fault.
Nick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location is great!!!! Staff very nice!!!
Innessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We have been vacationing for over 3 weeks and this was the last 5 days on our stop. Beautiful hotel, from the decor to the courteous staff to the central location. The room itself was very spacious for our party of 3. Fantastic bathroom that actual has amazing pressure in the shower! Bathrobes, slippers, turndown service...comlimentary water each night, what else can you want? Breakfast was included and it was like a fine dining experience, from white linen tablecloths to a delicious variety of foods. Finally had our fill of coffee! And the different fillings in the croissants...oh my! The bar/restaurant had plenty options and there is the roof top terrace. Staff gave recommendations, ordered transportation, it was truly the best hotel experience if our whole trip. Highly recommended.
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Number of reviews per page
20
40