Enjoyed the ocean view property

Staff, location, restaurants and room were all excellent!

Great location, easy parking, check in went smoothly. Visited the lounge, wonderful service and food was great! Stayed the weekend, no ice in the ice machine, pillows were flat and beds a bit lumpy, if you don’t mind those inconveniences great place to stay.

The hotel was nice and close to the airport. Staff was helpful and friendly.

It would be nice if the rooms had microwaves and the ice machines worked, but we had a great time and would stay again when in Hilo.

It’s too bad other visitors are not considerate of the noise level they create late at night and early morning hours. A reminder by the hotel staff would be greatly appreciated.

The hotel was older but appeared to make best with what it had to offer. Dinning choices was limited on property. The vent in the bathroom was extremely dusty. The staff was excellent.

Carpet was wet next to the AC unit. Plugs did not work. AC never cooled room. It was rough. Close to the airport though and good view of coconut bay

Its convenient. Walkable and parking easy and accessible.

Great restaurant with $10 coupon Loved the parking!

Area was nice for my morning walk.

The overall experience was underwhelming. The hotel needs some TLC. Everything seems old and replaced. The carpets

Good staff

The view from our room is awesome. The place is old and need renovation and they need to give bigger size of shampoo and lotion.

Nice

It was a beautiful place

Clean room with easy access to elevators , restaurant and free parking nearby . Steak house breakfast was delicious with huge portions and fast service. Front desk also convenient located as you enter on the front left with friendly courteous staff . The elevator on the right front easy access to the rooms . Steak house restaurant close by and bar next door . All key features in this hotel makes staying here for me a plus experience . Highly recommended

Housekeeping staff was friendly and helpful. Check-in was late. Room was not ready and on a lower floor

The front desk staff were professional and helpful. As an older property, it's a bit rough around the edges, but that's to be expected. No major gripes, but the cleaning staff didn't service my room when I had the "do not disturb sign" off the door. I would stay again.

Staff were fantastic as there was an issue with my booking. Air con was slightly noisy. Area was lovely. Parking was easy