9.4
Exceptional
From 226 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews The Riverside

Number of reviews per page
20
40
Top reviews
Michael
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good location, very nice rooms and excellent staff
Jonathan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely little hotel in a beautiful part of England. Will definitely stay again.
Kristian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel and staff were amazing. The only fault was that the walls for the room were really thin and we were stuck next to a family with a child who was very chatty and made it very clear she didn't want to go to bed when she was induced to do so.
Claire
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I slept terribly. The pillows were flat and hard, the mattress was uncomfortable and I felt the springs on my back. Why have a winter weight duvet on the bed in August! The air con was directly above the bed, so far to cold to sleep with it on. Bathroom was quite small (room 4). The breakfast was lovely, easy parking and a nice quiet location. I wont be returning as slept so poorly.
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Janet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed in a riverside room which had access to the garden. This was lovely as you could walk to the river at the bottom of the garden. Unfortunately there are only curtain at the window which means that anyone walking past could see in. I think it would be good to put net curtains up to allow you to keep main curtains open without people seeing in. The room was very nice, plenty of space for clothes. We did not have breakfast and due to not having a restaurant, the free transport into town is a great idea, although it is close enough to walk. The driver gave us great recommendations for where to eat too. If I have a couple of niggles. There are no shelves in the bathroom, to put toiletries on and a handle in the bath would be helpful when getting in and out of the shower. The free shower gel/hand wash was lovely. We would definitely stay there again.
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Carol
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We enjoyed a king bed room with a view of the back garden. The breakfast buffet is quite good (fresh, hot scrambled eggs, sausage, bacon, potato crisp) and french press coffee is served at your table. There is no dinner service. The bar offers bags of chips, and you can sit outside on the terrace or walk out to the river gazebo. The staff are very friendly and accommodating.
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Ian
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Bathroom lacked any storage space for essentials. Otherwise room, modest sized but well equipped with stunning view.
Joseph
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful hotel. Extremely comfortable and conveniently located. Friendly staff.
Michael
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful, comfortable and very charming hotel. Lovely stay!
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good quality rooms and very friendly and helpful staff
Karla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Amazing, beautiful hotel, all staff very pleasant and extremely helpful, room very spacious, clean and bright, breakfast was lovely, plenty of choice, will definitely be back next time visiting family.
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was like a castle and they treated us like royalty
Chris
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Front desk reception was extremely helpful and friendly. Location perfect. View was exceptional. Good breakfast. Would highly recommend.
Ian
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

There is nothing negative to say about this hotel. From the warm friendly welcome through to the equally friendly goodbye everything was spot on. Every staff members we met were so friendly and service was of a very high standard. We will stay here again
Marta
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful view from lounge, friendly stuff, very clean, awesome sheets, comfortable bed.
Steve
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff was very friendly and attentive. Good breakfast. Jason who drove the shuttle very accommodating. The room was nice but lacked storage space in the bathroom. The bathroom fan cycling on and off was irritating. And it didn’t clear the steam from the shower. Pillows were flat and hard. But even with these shortcomings I’d stay there again.
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David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

A beautiful calm hotel with the friendliest of staff !
Verified traveler
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lovely hotel in a nice part of Salisbury just a 15 minute delightful walk into the city. Free shuttle service in the evenings. The staff & the service were excellent. The view from our room & from the bar terrace is outstanding, open countryside, the river & the cathedral. Highly recommended.
Lourdes
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

For disability people is not friendly. The main hotel does not have elevator (lift). Only stair which is very inconvinuos for the luggage. The restaurant is amazing with lovely view. Staff very friendly
Adam
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Amazing location made all the better by a lovely room and weather. Very attentive staff and free shuttle into Salisbury.
Number of reviews per page
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40