great place to stay, competitive prices. Good for business accommodations

Excellent

clean. but checkin closes too early

Welcoming staff

My room was comfortable and exceptionally clean. A nespresso machine provided morning and evening coffees. The owner is a wonderful lady who is very helpful. There is both an indoor and outdoor sitting area, and she will make you a great latte to enjoy in either if you ask. The hotel is very conveniently located near to the Rogers Conference Centre (10 min walk straight to it) and the ByWard Market and its many eateries.

Good and clean place to stay. Very helpful staff.

Excellent customer service- Very clean rooms.

The hotel is super clean, nicely renovated, the bed is comfortable. The owner didn't unlock the door for us bc we were too early for check-in, we got there around 12 pm and the check-in is at 3 pm. I do understand we have to wait if the room is not ready. But we parked at the property and i didn't want to leave the car there without any note. I literally sneaked in behind some guests who had the buzz code. When we asked about a CAA discount she was all passive aggressive about it, telling us that they pay fee for 3rd party booking and since we know now, we will never ask again. If you have a 'child' who's 18 they are not allowed in their hotel. Only ppl over 18.

The hotel is very cute and has a lovely European flair to it. Sabina the owner was wonderful - absolutely a must place for your stay in Ottawa

At the Swiss Hotel the room in which we stayed was spacious and clean. Very restful and within walking distance of the Parliament Buildings, the National Gallery, and Byward Market. Very secure and safe.

Friendly and helpful staff always ready to address any questions concerns or needs you might have. The common areas of the hotel seemed very welcoming. An easy, stress-free stay.

As a man, I would stay here anytime alone. It is downtown near the Scott Mission, and I would not feel good if my wife or daughter stayed here alone. Wonderful quite, clean, cool place - great sleeps!

Smaller than expected but comfortable. Very close to the downtown/Byward market area

Best owners & staff

Everything was good.

Resonable price, close to lots of attractions, very clean and comfy, loads of charm and very hospitible

Very clean and well situated.

Great property. It is true that the area East of parliament hill can be sketchy, but I felt safe walking around the hotel day and night.

The hotel is very clean and well maintained. The room is cozy and nice, and television is small. There is no body lotion or hair conditioner in room. One important thing to recognize is that their lobby hour is 8am to 10pm, and this is strictly kept. If you arrive by an early morning flight or somehow ended up arriving late at night, you will be in deep trouble. Perhaps this can cause some difficulty for time-sensitive business travels.

it is a nice property but not a great area of downtown but we knew what to expect and weren't surprised and it didn't bother us.