Thoma who coordinate my luggage and taxi was terrific and 5 star service. Checking in and out smooth, 5 star.The food was delicious. However, the molten chocolate dessert took close to 45 minutes and was horrible. Much too sweet badly baked and with half a tea spoon of crème fresh. I complained to the waiter. Suggested that he bring it back for the chef to taste as he should be aware of what is leaving his kitchen. It made the dinner experience a disappointment and certainly not what to expect from a Relais and Chateau. I will not be dining at their restaurant agsin. Brings the whole place down. Apart from the dining experience, I would have given staff and a higher ranking.

This is now, officially our favorite hotel ever. From check-in, to perfect rooms thoughtfully prepared, to recommendations of what to do and see, to our delicious dinner and breakfast in the restaurant, we felt incredibly well taken care of. Special thanks to Thomas, who made us feel as though we were guests of an especially gracious and interesting multi-lingual friend. When our taxi to the station was late, he bounded out of the hotel with our luggage to snag us a cab in the street. Above and beyond. Thank you for a wonderful stay.

A gem hotel. Not possible to access with a car if you are driving. There is a parking near by. The staff are really nice and friendly. Nice restaurant as well. Gorgeous lobby.

Incredibly helpful staff, perfect location, amazing space. Stayed with my wife and sone in one of the Neri Apartments and it couldn't have been more perfect. Apartments are a good size, well appointed, clean, lots of closet space, and surprisingly quiet.

Hotel Neri – A True Gem in the Heart of Barcelona After a somewhat frustrating experience at a four-star hotel across Plaza España in Madrid, our second stay at Hotel Neri in Barcelona’s Gothic Quarter was a breath of fresh air—just as unforgettable as the first. This boutique hotel has a way of making guests feel completely at home. From the moment we arrived, the staff welcomed us warmly and consistently went above and beyond. They checked in with us regularly, provided excellent recommendations for local restaurants, and helped us navigate transportation in an area that isn’t the easiest to reach. Even the transfer to the airport was seamless and stress-free. We felt genuinely cared for—and more than a little spoiled! The team’s attention to detail and heartfelt hospitality truly stand out. Hotel Neri continues to set the gold standard for guest experience. Without a doubt, we’ll be returning again. Huge kudos to the entire staff for making our second stay just as special. You’ve won our loyalty!

Excellent location for the Gothic Quarter. Lovely staff. The restaurant wad fabulous especially eating out on the patio. Their service level is excellent.

Hotel Neri is a lovely hotel and we thoroughly enjoyed our stay. The staff is really kind and accommodating. They had recommendations for great restaurants and places to go.

Really lovely hotel tucked away in the Gothic district but well Located. The best part of the hotel was Tomas. He was such a friendly, comical, and lively gentleman who helped us with anything we needed. When we first walked in it felt very homey and welcoming. The rooms were spacious, well decorated, and as cold as you wanted them to be at night. Very unique hotel for Europe and we loved our stay.

Everything was great. Will be back

Thomas the doorman was a life saver as he came and wheeled our bags from the Place Ivan at the desk was exceptional and the breakfasts were wonderful!

Hotel Neri is absolutely beautiful. The location and amenities are perfection. A true 5 star experience. We arrived very early from a 9 hour flight and even though check in was not for several hours, the hotel prioritized our room and we were able to check in earlier than expected. Tomas and his team were incredible attentive and although he will deny this, he has an excellent memory. Hotel Neri is an excellent choice when in Barcelona!

This was a hidden gem that started our vacation on a wonderul note. The staff were friendly, incredibly helpful and the room was breathtaking. A perfect cental location to everything with stunning decor and a lovely bar and restaurant. The espresso martinis were amazing- Nina put grated chocolate on top for an added touch. She was so friendly and kind that it made our stay feel so welcoming. 10/10 will be back- highly highly recommended

Perfect location Extraordinary hotel Definitely will return

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Fabulous staff and wonderful location in the Gothic Quarter of Barcelona, music, site, coffee shops and restaurants abound!

Middle of old town. Wonderful.

Beautiful and historical property in the center of Barcelona. Lacking some amenities and level of service that we would expect from a 5 star hotel, particularly from the Relais & Chateaux group. Running out of hot water after 1 person showers (10 min) is unacceptable. 2 out of 5 days the “please make up our room” sign got “flipped” and the room was not cleaned. No amenities in the room like cotton swabs or shower caps etc. And refillable containers with out a dispenser spout meaning you have to stick your hand inside to scoop out your lotion of conditioner presents a contamination hazard.

From the moment we arrived late on Thursday night we were truly looked after by the staff and the hotel itself was really fantastic… our room had thoughtful touches such as the complimentary local sweets and chocolates … we will definitely return

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One must never miss its restaurant. The waitress Latisha is extremely efficient and friendly and the Chef Benedict could well be a Michelin star quality.