Hampton Inn and Suites Houston-Katy

Explore Hampton Inn and Suites Houston-Katy
8.8
Very Good
From 547 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.2

Service and Facilites

9.2

Traveler Reviews Hampton Inn and Suites Houston-Katy

Number of reviews per page
20
40
Top reviews
Jason
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ana at the front desk was fantastic - quick, professional, friendly, courteous, well-spoken, helpful with local recommendations - the best of the best. My stay was an all-around delight.
George
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All the staff at this property were very nice and welcoming. Breakfast provided was good enough to start the day. Room was ok but coulde be updated along with the bathroom.
Jessica
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

To our pleasant surprise, they're in middle of renovating this location. So it was great inside... Outside, not so much. I'm sure they're working on it though. The place as a whole was a much beyond our expectations.
Bryant
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very peaceful
Cody
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hospitality, shown to my brothers, was second to none. The room, the pool, the food and the great customer service, at ALL hours, was incredible. I felt bad sticking them in a hotel and it could not have worked out better.
Martin
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was awesome and the place was clean.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was great.
Stephanie
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved it b
Brad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Conveniently located close to the event we were attending.
Alexander
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice hotel under renovations once done it will be very nice.
Latonya
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff on the property were great. Bridgette was wonderful and very helpful. Overall a pleasant experience. The hotel does need to be updated and thouroughly cleaned, which would have the experience five stars.
Megan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

They were very welcoming. They accommodated us arriving early. The room was very spacious.
Tammy
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I was given the wrong room at check-in but didn't know it until I went to the room. I was given a king with only a chair and I booked a king suite with sofa and chair. The lady that checked my husband and I in was very nice. But when I went back to the front desk to correct the room error to get the room I had booked with a sofa there was a different lady there and she was very rude and wouldn't give me the room I booked. She finally did after me showing her several times proof of my booking and involving her manager. The room was beautiful but the whole experience was upsetting so my husband and I went to go eat at a restaurant with friends we were visiting and we didn't go back. We didn't stay at our room in the hotel, it was just an overall bad experience. I do want to stay at the Hampton again when we visit the area again and hopefully it will be a better experience. Hopefully it will be better next time.
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Patricia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We really didnt have any issues at all.Beds are hard.. but ok..
Hatem
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Circulation inside the room was very bad Room is smelly despite their renovation Staff were nice!
Sally
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Na
kathleen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

nothing
jesus
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Be prepared to pay extra charges when you get there
Juan
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice rooms friendly service
Casey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Na
Number of reviews per page
20
40