Picked this hotel because they had a pool, parking and free hot breakfast. When we arrived they had shut down their pool. We expessed our disappointment to staff but the did not care. My point was there is a marriot 2 blocks way that has a pool and we could have chosen if we knew. The price we paid for the room was not worth it if there was no pool. Then got to room and toilet kept running water. The hose and flapper seemed to broken. The phone in room did not work so we went to front desk. She sent a very nice person to fix toilet. Did not work. We asked if we could move rooms and because we booked with expedia the answer was no. The manager tried to fix toilet the next day while we were out. When we got to room the toilet was not running but still did not stop running water once you flushed it. Lastly when we checked out we were charged for parking because we booked through expedia. Im a hilton rewards member but if you book through third party site you are not treated very well. Sad, we will never stay at hilton owned properties again.

Alot of homeless people around the property, we chose this hotel due to the gym and pool for our kids and it was closed for renovations prior to the posted date. A/C is just blowing out a ton of dust and the room is very dusty. Very meh compared to when I used to stay here every year.

We love that it was close to the water.

Great location near the ferry terminal and within walking distance of

Of the hotels in the area, this one is probably one of the best. That stated, the hotel is in a renovation process and therefore limited on amenities. I always choose a hotel with a fitness center as this one advertised, only to be disappointed to learn it is temporarily closed. While they offered guests to go to the neighboring hotel a mile away, this is certainly not convenient particularly in early morning and many homeless roaming around. The price per night should account for the value of amenities highlighted in description.The amenities in room are basic and the breakfast, while, complimentary is what you should expect from a complimentary breakfast. It will get the job done but it isn't something you should have high expectations. Parking garage is available, but be sure not to park anywhere other than what is marked as Hampton Inn or you will get towed. I would say, service was reasonably good. If you do stay, I would recommend the top level (4th floor) as you can hear people walking above you in other floors. If you are a light sleeper, this could be a distraction. I would also request a view of the water - that to me was the highlight. Also, if you are picky about pillows, you may want to bring your own. :-) Overall, @ $200/night, I would not rate this a good value for what you get, but it will work in a pinch.

Couldn't understand why I was so stuffy when I woke up until I went into the bathroom and saw a half inch thick layer of dust in the vent. Elevator takes 3 business days for anything. Charging full price AND parking when half the amenities are unusable is insane. Never again

I liked how close it was to the ferry and the breakfast was great

The front desk clerk was very friendly. Room was easy to find. Cleanliness was spot on. Check out was breezy

The bathroom door is broken and was told sorry that’s what it is

It was close to the ferry to get to Seattle

Was a great location. Normal hotel breakfast. Was actually fun to hear the seagulls in the morning.

Better breakfast selection

The hotel is right on the waterfront of the marina, with access to the boardwalk. The view from our room was fantastic. There was a ferry to Seattle, and foot-ferry to Port Orchard - all just right there. It is in a great location. The room was very spacious and clean -- it may have been recently remodeled, as it was updated nicely. The breakfast that was included in our stay was well stocked with a variety of food and it was good. The only negative, was that the facilities were being remodeled which left the gym and pool inaccessible. Some guests might be disappointed to find that out upon arrival, but it didn't impact us at all.

We went to the front desk 3 times during our staff, each time we waited for someone to come help us. Key card quit working twice. Lobby area needs renovation as well as the elevators.

nice location

Staff was great along with how clean it was the whole time.

Location of the property.

Just a heads up that you pay $12 a night for parking but they have very limited spots so then they tell you that you can “park in the restaurant parking at your own risk” Everything else was fine

Excellent in every way.

no