They gave my husband a room that was already occupied.

The shower drain backed up and the tub was in need of new finish. The sink had no drain cover. The walls were pitted. Pretty sure we got lead poisoning! The heater controller wasn’t even covered and looks like a mess. We got two old box fans. The windows were nailed closed. The only towel bar was coming out of the wall and so was the shelf over the sink. They were exposed pipes and not in a charming way. This old hotel was part of the hospital and our view was into sick people‘s rooms. It smelled bad. The refrigerator barely kept my water cold. I would never stay here. The place across the street,The Sorrento was beautiful and it was cheaper and I’m really sorry I didn’t know that beforehand. We couldn’t even go in the front door because it was closed and we had to figure out how to go through the hospital to get to this hotel. It was ugly and old and I would never stay there on purpose if I knew what it was like.

It’s a hotel with a closed off main entrance; you had to use a side, inconvenient entrance to go in and out. Almost nonexistent facilities for food-a one-person operation with less than ideal service. Our room on 7th floor had no WiFi connection. Overall, a not so-pleasant experience.

Rooms too hot, no washcloths, other then that great

Great little stayover when you have a loved one at the attached hospital. It is well worn, but everything worked and was comfortable. There is no air-conditioning, but that is hardly ever an issue in the northwest. The restaurant in the lobby has a modest menu, but excellent food! All of the staff was very friendly and accommodating.

The property was shut off from the street. Not really their fault but some larger signs on the fence pointing to the temporary entrance would go a long way. There was also a constant, loud hum even when the windows were closed. The front staff was fine, cordial but not super friendly. Overall the stay was ... A stay. Nothing special, super mediocre and a rather bad price/value ratio.

Nice facilities. Good food at the recently opened restaurant. Great location.

Good

Please install AC units in the rooms only recommendations.

The room originally received did not have AC. I ask for another room which the conceirge accompanied. The 2nd room was filled with paint carts and ladders. 3rd room had leak in bathroom and mold on the piping by the window.

Staff was amazing. The property was connected to a hospital so it’s a little noisy with outdated rooms. The hotel is at the top of a steep hill. It was good over all but can improve tremendously with some updates.

Unique property with vintage atmosphere. Room on backside was noisy with hospital equipment quite loud so unable to leave windows open for ventilation. Hospital surrounds hotel on 3 sides. No a/c and no fans in room made it a little muggy and warm. Unlikely to stay again with no a/c.

Food very poor

The entire front of the hotel was fenced off and we had to enter through the service entrance the entire time we were there. The entrance had been damaged months before but had not been repaired. If we had known that we would have looked for another property. Also, the internet was terrible.

Pros: Super easy access to Virginia Mason Hospital. Great cafe food and staff. Cons. Parking is expensive, although very convenient

Booked for my elderly parents. They enjoyed their stay. No complaints.

The girl at the front needs to learn to speak up and be a lot more friendly.

It was really hard to get into the hotel because there’s a gate around it. It’s old and you’re in between a hospital which makes a fan noise 24 seven,so if you like a constant buzz, it’s fine if you sleep with your plugs, it’s not. I booked it because they had a beautiful balcony and I yet to seen it on the property.

A/C or free parking would be nice

Room was quite noisy overlooking HVAC system from hospital. No AC in room on a hot day.