Room was lovely. Tea, coffee etc very good. Linens and towels pristine. Bed was exceptionally comfortable. Bathroom was adequate, clean but shabby. The day I was there the chef was off sick, so no hot food. Overall very good.

Great value and fantastic breakfast

The total experience was truly positive, very friendly staff for which nothing was too much trouble. Comfortable room with good facilities. Excellent quality breakfast with a good choice. I will be returning in the future.

Great value hotel in Clifton area, walkable to everything and has available parking. Rooms small but comfortable, no AC but even though hot weather when we stayed a fan provided adequate cooling. Very friendly staff and great breakfast.

Breakfast was a disaster….a staff member made inappropriate comments about other people in my party. Only a few items for my breakfast order arrived and my friends breakfast was not served at all. When I asked where the rest of the breakfast was she said there is nothing available as the chef had left for her next job!

Breakfast was average with some items missing from the English breakfast - on both days we were there. The toast making facilities were very bad. The room was average with one of the beds nearly blocking the bathroom door. There was no extractor fan in the bathroom.

I guess the room is not a soundproof, I hear my nextdoor coughing.

Good price, comfortable room.

Our 2 night stay at the Washington was lovely we were there for the Gromet Trail 3, the room was clean and well presented the staff friendly and helpful, the breakfast was nice. It is a short walk to Clifton village with bars and shops also close the bus routes, The only thing the car park was small.

Functional, no frills, & perhaps a little tired, but friendly staff & clean bedroom were the important things. The shared bathroom kind of worked, although it could have done with a little more attention in the cleaning. On the whole an ok stay, I’d certainly use again

All the public areas, door handles, TV remote control, window sills carpets and bed spreads need a deep clean. Otherwise, the reception staff and breakfast service staff were great. It’s a shame that the lack of cleanliness lets them down

All good ,lovely staff and ideal location

The hotel was in a good location and the reception staff were friendly. It felt very safe as a solo, female traveller. For the price, the bedroom and en-suite were well designed and very comfortable. However, there was a bit of a damp smell in my basement room, there were several patches of peeled paint, neither bedside lamp worked and the sash window rattled considerably. Unfortunately, they were unable to move me without me checking out at 11 and checking in again at 3, which wasn’t possible due to a wedding. With a bit of maintenance, the room would be excellent for the price.

Very tired decor however bed linen and towels were clean. Bed was comfy. Fairly good breakfast although basic - more attention needs to be paid to wiping and clearing tables, cleaning sauce bottles and replenishing the small buffet.Welcome was friendly. Shower was fairly weak and went hot and cold, the sink, taps and bath were old and stained through age. The bedroom carpet and walls were were also quite stained. The hotel is in a very good position to go out for the evening.

Staff were really good. Howver the room was too small for 2 adults and 1 child, there was no space for the travel cot. Plus the windows were really dangerous for a small baby who is walking and exploring. Bathroom is really outdated and as a result feels grubby.

Mice running around the property. No ironing board. No tv remote. Cracked sink and big cracks in bathroom wall. I did not stay!! Have to pay for alternative and no refund offered. I am not please with the hotel management or Expedia customer service. I will be closing my account.

Great location, speedy check-in & great parking

Prompt check in tho free early check in would make me want to stay here again, room dated, shared bathroom not ideal but was clean, a great place not too far from centre for an overnight place to stay with free breakfast at reasonable cost. Yes it was hot in the room but then it was outside too

Really good value for money, great staff and good cleanliness standards. Breakfast is included in the price but the compromise is that the sausage and bacon is poor quality. Please replace the toasting machine! I will come back though x

The staff were lovely, warm, inclusive, and welcoming. I appreciated the comfortable bed, the bath, and the thoughtful in room touches like fruit, tea, coffee, and hot chocolate (you need to label the jars). However, the overall experience was let down by several serious cleanliness and maintenance issues. The curtains didn’t cover the full window, the sheet didn’t fully fit the bed, and there was a long hair in the bath, rubbish in the bathroom corner, and an old plaster under the radiator all of which remained even after I requested the room be cleaned. Breakfast was served on cold plates, and the sauce bottles were covered in months (if not years) of dried residue. I raised this with staff, and while the plate was warm the next day, the dirty bottles remained. These might seem like minor issues individually, but together they reflect a lack of attention and care so more like a dated budget B&B than a premium Bristol hotel. Cleanliness and basic standards shouldn’t be optional, and unfortunately, this let down what could otherwise have been a pleasant stay.