We checked in and were brought to two separate people, telling us we were finishing up our check in, failed to tell us they were signing us up for a time share thing to attend until after it was all said and done. We were there for three days for our daughter's basketball tournament and had little time to sit in a 60-90 min sales pitch. Get to our room and start looking around, pull out bed has pee stains all over it, our bed had hair all over it, and I don't mean arm or head hair. I will not go back again after this weekend. We picked eagle Crest because a lot of people recommended it. Sad it had to be such a bad experience.