Ramada by Wyndham Newburgh/West Point

Explore Ramada by Wyndham Newburgh/West Point
5.2
Fair
From 993 reviews
Cleanliness

5.2

Room Comfort

5.8

Location

8.2

Service and Facilites

6.0

Traveler Reviews Ramada by Wyndham Newburgh/West Point

Number of reviews per page
20
40
Top reviews
Colin
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A tired place. But the sheets were clean and the shower was hot.
Joseph
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Booked this room last minute. Upon pulling into the parking lot, we saw two police cars leaving the premises. There was a man parked in front of the entrance, relieving himself next to a car. We pulled around the back parking lot to turn around and there was 4-5 men drinking and sitting on top of their cars. We felt very unsafe and did not want to stay there with our young children. I called the property, no answer. I left a message through Expedia, no answer. I contacted Expedia to get a refund and the property denied it because I didn’t walk into the lobby. I called multiple times and left messages, I did not want to take that risk of parking my car and walking into the establishment. I’m a young woman in my 30s with 3 kids.
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Ronny
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed at other Ramada hotels and by far this property was not up to par. The moment we arrive there was vagrant people in the front, walked into the lobby and the ceiling tiles were removed from many spots and the counter was surrounded by bullet proof glass. Once we checked in the room was not any better, there was a foul odor, musty and old type of smell. The bathtub had rust all over the drain and the faucet the bed spread had wholes. The pictures posted to this property are from some time a go. Not the current condition of the property. We call Expedia CS, and after a long conversation the CSR was able to have the mngt say they would refund the payment but after a few days we received an email form expedia saying that they would not refund the payment and instead they offer a $25 credit...Not very happy with the whole experience......
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Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The numbers on the doors were affixed by blue painters tape and a sharpie marker. The whole place smelled like mold with parts of the ceiling caved in and brown in the hallway. The outside door to the hallway was broken and anyone could come in. The beds were old and terrible. There was a huge crack in front door. There was no food or coffee. The workers ignored my request to pay with two credit cards. It was terrible and I will never go there again.
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Vanessa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Worn out and filthy. I didn't see bugs, but other guest warned there were roaches. The staff was mediocre. Asked front desk for towels was told would need to wait until morning. Pool was closed, and courtyard area has not been mowed for a very long time. Glass door to pool taped up. Ceiling tiles in hallway broken. Chair in room so dirty we put a towel over it to sit down. Low nightly rate, but you get what you pay for. at least the AC worked.
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NORMAN
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place was nasty. There was a leak from the celing in the bathroom. There were brown spots in the tub. The room nmbers were writteh on duct tape. I wpuld not stay here without personal protection. If we had any other choice we would have left. There was people partying all night long. And it looked a tailgate party in parking lot. If I cpuld give zero stars I would!! #YourStupidOpinions
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Andrew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

DO NOT STAY HERE! The room and hotel overall were dirty and disgusting. There were multiple people drunk or high wandering the halls. My family felt unsafe and ended up going to a different hotel.
Peggy
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not worth the price; says no smoking yet the entire floor smelled. Even in my room the Smokey smell was suffocating. Would not recommend.
Noel
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room filthy floor sticky remote sticky. In acceptable
Erika
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bed was very comfortable, however you can hear the other side of room . Otherwise it was good, also the guests at the hotel were kinda weird, but as long you don’t mess around with them it’s okay
Maria
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is a hazard to people and should not be open to the public at all.. it smells like BO. desk attendant was behind bulletproof glass. There was shady activity happening right outside. The room is beyond healthy with the water stain peeling paint and painters tape instead of room numbers my partner and I left after 10 minutes and ask for a refund do not see under the circumstances!!!
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Beatrice
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I bet this facility will close in a few months. all chairs, furniture, lamp shades were dirty and broken. Rust in the bathroom. Smell cigarettes through the air vent. And we had to wait 20 minutes for someone to show behind the desk...horrible!
Kendra
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We booked a 2 night stay and reception was not friendly. Friday night there was screaming in hall all night long. Our phone in our room was ringing all hours of the night both nights. We asked for towels 5 times and it took hours to get them. Very frusterating. Would not recommend. We should be receiving a refund for everything we had to go through.
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Ali J
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was very filthy room have roaches couch doesn’t have cushion bathroom shower doesn’t drain sink doesn’t drain bathroom door doesn’t close bathroom ceiling, bad dust and dirty curtains and dirty floor who is very bad. I wish to have my money back.
Rocio
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

centrally located. first night the sheets smelled like they hadn't been changed. Room had roaches in the bathroom each morning we woke up. toilets could've been cleaned better.
Nicole
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was clean and the hotel staff was nice
Dustie
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel is clearly being remodeled. The hallways smell of weed, the rooms are old, hot, and stinky. Moldy ceilings in the bathroom, scuffed up toilet seat.
Darwin
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Na
Asad
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Broken sink cockroaches all over the walls and bedsheets dirty had to put my old clothes to lay down on bed
SHEILA
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I did not like anything about the Ramada Inn. The drug addict in front, and inside of the building. There were people getting high on the stairs. The police was called and there was not hot water the entire time I was there.
Number of reviews per page
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