The room was lovely and had a lovely balcony with table and chairs. The building is outdated but that did not affect my holiday.

Hotel and staff very good. Only downside was having a jacket and towel taken after I left them on a subbed by the pool.

The staff are so friendly and happy, and provide an excellent service, particularly the restaurant and bar staff. They made a real difference. The girl in charge of fitness activities, Elena, is amazing. It’s a great place to go as a single person as lots of people do, and the holiday can be as sociable as you want it to be. There was everything I wished for: the beach right outside the hotel, lovely warm weather, affordable all-inclusive, interesting guests, and a room with a view. The only downside is the hotel is a bit tired and in need of renovation, but this did not affect my stay in the slightest. Great hotel if you want a mix of people, a laid back feel, and a white linen tablecloth restaurant that doesn’t have a dress code!

some renovation require, staff so nice , food lovely, close to the beach

The hotel itself is not 4 star. It probably was once upon a time but as it's a quite few years old the rooms are dated, the corridors are tired and there is peeling paint in areas. The beds were awful in my room and lacked comfort being very hard (not firm) On the plus side the food and staff are 4 star. The hotel is very clean, the restaurant is very well manned and the chefs do a fantastic job with the selection and quality of the meals. The pool area has plenty of sunbeds and the pool is large enough to have a swim around although it does catch the wind. The beach is at the end of the hotel just note that you have to pay for sunbeds on the beach. The clientele of this hotel is mostly German and a lot of things are geared towards them with German being the primary language so if you prefer an English styled hotel this is not the place for you. There is not a lot to do in Costa Calma outside of the hotels which are all SBH owned and few restaurants or bars as the hotels are all AI. Overall as I was looking for a total relaxation break and this was a exactly what I got.

We were very pleased with this hotel, it's location close to the ocean. The food was really good and tasty and staff was very helpful.

all inclusive 4 day break in the sunshine, Ideal for a stress free sojourn, but everything is calculated on a fine budget, do not expect the finest food or the best spirits. Pool area and beach pleasant.

Good staff and entertainment. Nice food and room always clean. Could do with new painting and new carpet

The food was at all meals was first class. The hotel is a wee bit run down but very clean and the staff where all very good. I had a relaxing time and would stay again.

brilliant hotel accommodates for all people and abilities wonderfully relaxing while also havi g areas for entertainment for all ages needs and wants all staff especially entertainment staff 100% effort happiness and showed enjoyment in there jobs, food is varied excellence in presentation and waiting staff all 100% helpful tidy and work so hard really nice to see manaver of restaurant and director of hotel greeting us as we enter each day no faults with anything at the hotel cant wait to return,

Very basic hotel it's an hours journey from the airport the food is also very basic chips and pizza are on the menu everyday and there is nothing to do in the immediate area outside of the hotel,. .......................

Hardly any shops nearby You need a car to travel lots of parking at the hotel great food and if your looking for peace it's perfect

The hotel needs to provide a booklet about their daily activities. We only found out they had daily activities on our last day, which was a shame as we enjoyed the night events.

Lovely feel to the hotel nice staff Good beach location

Hotel is in a good place with direct access to the beach.There is a bus stop opposite the entrance. Room was comfortable with huge bathroom. We got travel cot for free. Used the late check out service as we had a late evening flight. All inclusive was ok, however they do not offer food/snack between meals, only drinks from the bar.There is a snack time slot, but they just put some fresh mini bakery product and some cheese/ham with bread but no butter, it was hardly anything.This was a bit disappointing. But except that everything was fine, we had a great holiday.

We needed more life - all the hotel staff were very friendly and helpful as were the animators and entertainers. The entertainment for New Year was terrible that is really something that needs to be reviewed.

We stayed here the first week in November with two early teenage boys. The room was big enough for all 4 of us all with separate beds or sofas. Room only cleaned 5 days out of seven and the hotel have a big problem with clean towels, on two days they didn't have any and our dry ones were replaced with smelly damp used ones. Reception did give us some clean towels when I complained, so they had some but were keeping them. The food was good and plentiful, sushi Thursday was amazing and the restaurant staff work really hard. The restaurant could do with a good clean around the drinks areas and the glasses were bitty from the dishwasher. Lunch was pretty much salad, fish, pizza and chips everyday but still plenty of it. We only had the afternoon snack once as the cheese and meat are just left uncovered and had flies on, the biscuits were good. The pool bar is ok, the milkshake machine didn't work all week and the coffee machine was hit and miss but you could go up to the hotel for another coffee machine. Most of the staff were fantastic, special mention to Nelson and David in the restaurant. The a la carte restaurant is Italian, is only a la carte as they bring your main dish the rest is a buffet. We went twice, the first time was good although a little rushed but the second time I have carbanara and I have to say it was the worst I had every had, wet runny and so sweet it was like eating dessert. On the whole an ok hotel that needs a lot of TLC and a good clean.

After staying at this hotel I would not recommend it. Very basic. Only allowed 2 bottles of water during whole stay. Other hotels in costs calma much better

Staff was very friendly good food .The beach beautiful and very close if you don't mind the stones. My room terrible smells from ear conditioning .Got feeling like all my clothes and bedding was wet.

The hotel staff were very friendly and helpful. We arrived later than expected due to a delayed flight and the staff had arranged a cold buffet to be served especially for us. The room was standard, and is cleaned every day. The hotel is perfect for a quiet escape which is situated on its own private beach. This hotel and the others around it are in a very quiet location ie there really isnt many places to go to outside of the resorts. If you like to wander arounf harbours, restaurants and find bars etc this really isnt the area you should go to. Having said that, it was a really nice and relaxing break and there isnt much to complain about.