Air condition not working in the room and it’s extremely hot not comfortable to sleep or stay at. Reception is under staff and very slow check in process. Wasted so much time to speak to someone at desk or via phone. Very poor hospitality. Not even acknowledge it was a trip for special occasion.

Clean and friendly staffs

Great location situated right in the centre of the old town which was ideal for restaurants and entertainment. However our rooms AC didn’t seem to work and the room got very warm throughout the night

One night stay , there was a delay in checking in but we were compensated with a plentyfull free breakfast. Also, could use the small pool with a view of the Bratislava castle to cool off. The receptionists are very helpful and attentive . I asked for a superior room either with a river or castle view, which ever is the quietest. We got the river and "UFO" bridge view but could hear the traffic of the 3 road lanes.

Staff were very helpful, hotel was well located for walking to all the places we wanted to explore.

It’s a good hotel, quiet and clean in the heart of city center.

The pool, with fantastic view, is the only thing that makes this hotel worth staying, in my opinion. Breakfast was bad, with the cheapest jam availeble, stale bread and pastries and over all really poor selection. Waiting time for check in was long, eventhough I wrote a mesage to the hotel about slippers, they were not in my room.

Lovely hotel with a good location. We enjoyed the pool, gym, and Spa.

nice

Great stay

Staff were super friendly and really helpful Rooms were clean and fresh Bed was comfy

Lovely hotel , everything in walking distance. & very clean

Friendly staff, great breakfast, at the beginning was unsure because it’s at the same building as a night club, but all went fine

Amazing hotel stay and gym / spa. Close to train and boat on Danube and center city. Staff very friendly room perfect.

Nice location, cosy plase.

Wonderful stay. This hotel is in the best location!

The hotel was stunning. The gym and pool were fantastic, the lobby and bar were gorgeous. We particularly enjoyed the pool overlooking the castle and the bridge. Parking was extremely expensive at €36 a night and very limited. Their spots were extremely small to try and squeeze my already tiny car into. If we had known this ahead of time we would gave taken the train into town. When we arrived we did have to request that urine be cleaned off the bathroom wall. The cleaning staff came up immediately and after showing her the area she cleaned it right up. Cleanliness other than that was fantastic. The staff was wonderful to us. We had a wonderful stay and kept extending and extending. I will be staying here again when my best friends come into town next month!

Lovely hotel, staff very good, espcially the lady at the wellness center

Very comfortable hotel, staff were very approachable and helpfull and everything just worked. I was impressed

Fantastic location and facilities and wonderful staff! Breakfast and food were top notch and the spa was beautiful with views of the Danube river and the castle. You can get everywhere easily on foot from the hotel and yet get the peace of being away from noisy bars. I wouldn’t stay anywhere else.