Grand Hotel Capodimonte

Explore Grand Hotel Capodimonte
9.2
Exceptional
From 991 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.4

Service and Facilites

9.2

Traveler Reviews Grand Hotel Capodimonte

Number of reviews per page
20
40
Top reviews
Annie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is breathtaking . It’s a mere 7 minute walk to the main square the hotel is beautiful . The staff is amazing . It’s not far from bus loop But would say 15 minute walk with suitcases . Definitely a great place to stay
Anne Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Elegant first class accommodation. Parking available. Friendly, professional staff. Comfortable, spacious room with beautiful view.
richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything about this property was great! Our room was great, the staff was nice and helpful. The only thing that would be nice is if the gym opened earlier then 8am.
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was one of the most beautiful we have every stayed in! The grounds were lush, views from our room were breath taking & the staff did everything possible to elevate our stay. We loved the breakfast included, and also thought the location was perfect as it was a 5 minute walk to the main strip of Sorrento. The multiple pools & amenities included took it to another level! Would recommend to anyone wanting to stay in Sorrento!
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Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Excellent staff. Facilities excellent.Overall wonderful stay.
Robert
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great Hotel, great staff, great restaurants!
Jasdeep
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had such a great stay. The town square is a short 5-7 minute walk. Room service and anything you needed was delivered asap. The staff are so polite and helpful. Breakfast was great. Eggs your way, fruits cereals , baked goods. And endless prosecco. Would come back. Room 338 , private great view
Barry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great experience and would highly recommend.
Melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

10/10 experience! Worth the price.
Shannon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very nice upscale hotel walking distance to downtown Sorrento. Excellent, friendly staff and comfortable rooms with exceptional views. Food was good, not great, and food/beverage was a bit on the high end for what you get. Pool was cold.
Colin
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This was a less-than-desirable hotel experience. Certainly, the optics of the hotel are that it appears like a ‘5-star’ hotel, but the hotel lacks attention to detail, cleanliness and hospitality. First, the staff was neither friendly nor helpful. For example, at the pool the attendant was not available. When we asked one of pool area servers for a towel, the response was: “I am not the pool attendant.” I did come to find out the towels, on this particular day, were in a container next to the bar—immediately adjacent to the service entrance to and from the bar area. The attendant could have directed our family to where the towels were available, but in stead insisted it was ‘not his job.’ For a 5-star hotel, I was appalled. Second, the hotel does not prioritize cleanliness. At breakfast, the staff would routinely watch the pigeons and gulls eat off the floor or from the tables. Particularly, the pigeons would attack the tables that were not bussed and ravage the tabletop for scraps, knocking over glasses and silverware. The staff stood by idly watching. Third, the front desk was inefficient. The checkout process was torture. They could not prioritize families trying to check out against other smaller requests, like reserving a gym time reservation or calling a taxi. There was no organization. Last, the hotel did not offer water at the bedside. Every other hotel in this region where we had stayed—irrespective of class level—offered bedside water. We were very disappointed.
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Eden
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property was amazing , and the staff were great too. But the views were stunning also. Would stay again in a minute!
Paul
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A fabulous time was had by all!
Luciano
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Amazing place!!!
Issam
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

In general great experience
Maureen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our stay in Sorrento at compodimonte was amazing from the morning breakfast to the seaside views everything is walkable into the piazza with great dining options. Hotel is clean, beautiful and staff is so helpful!
Marina
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Amazing hotel. Booked room with a balcony and had to walk to up one flight of stairs.
tara
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Stunning grounds, clean modern room with old Italian touches, staff are impeccable, great service and great location only 10 minute walk down to the marina
Kara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We loved this property so much. It was a 10 minute walk from the square. There was a beautiful view from the included breakfast, to the lunch restaurant, to the poolside chairs. The staff was amazingly friendly and helpful. We will be back!!
Number of reviews per page
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