The bed is always either the problem or the blessing. It was a problem. Same for pillows - not a blessing. The front desk was lovely, the place was clean, but the previous traveller's folio was on the floor inside the door. Hmmm

Would be better if elevator was working

The broken elevator is a major issue! As seniors we had to struggle with our luggage to the 2nd floor. You also have to use the entrance on the west end of building to enter ,which meant dragging your luggage across the uneven ground avoiding the dog poop to get to the entrance. We were told the elevator had not been working for about 2 years! That is not acceptable @

Apart from the elevators being out of service during my stay (which, admittedly, the hotel notified me of - but only AFTER having booked my stay), a few things detracted from an otherwise pleasant stay: 1. Upon opening my room door (316) a strange sweet smell emanated which, after some sniffing around, was coming from the AC/heater unit under the window. Every time the AC came on, the smell became reinvigorated. 2. There were silverfish bugs crawling around the tiled bathroom floor - disgusting. 3. I had to unscrew the bathtub drain because the tub was filling up as I showered. I pulled a huge clump of scummy hair packed in the drain plug receiver I tried calling the front desk to complain about these items, but the young man put me on hold, and I gave up waiting and just went to sleep.

The elevator is out of service and you gave yo carry your luggage along those long grey hallways and up the stairs, honestly felt like an admin building turned into hotel.

The staff was great, but the hotel is old and run down and has a terrible smell

Surtout dans les aires communes

We love this hotel. Always stay here when travelling to the east coast. However, my husband and i are in our eighties and we had to climb 3 flights of stairs to get to our room because the elevator was broken. They should have informed us about the situation when we booked the room. Not impressed.

Couldn’t get the blinking message light on the phone off so just unplugged it. Never was able to figure out how to get the TV on. Fortunately had my book to read.

Unfortunately the elevator issue (not working) has been an ongoing problem for years. In a hotel with 4 floors the elevator is needed. Hotel needs a refresh. Staff has always been great, not their fault the elevator is never working.

This is a go-to hotel when in the area. Price is reasonable, staff are friendly and go above and beyond to ensure your room is presentable with everything you may need. Close to the freeway, fast-food restaurants and grocery stores.

Very nice place to stay, really enjoyed my time

Not having a working elevator is inconvenient, especially when our room was on the 4th floor. Our room was not cleaned after first night’s stay. We’re told they don’t clean daily. The site says daily cleaning. We did get moved to second floor after 2 nights. The carpet in that room had many stains that should have been cleaned.

Hotel was nice

Good for one night stay

Property was clean, easy to find. The part I didn’t like was the elevator was out of order and I was on the fourth floor. However, after I booked I received a message to let me know that the elevator was not working.

I will stay again very happy

Nice and clean room

Pu

Hotel was very clean and quiet. The only issue was the elevator wasn’t working and we were on the fourth floor, however it was advertised on the site their elevator wasn’t working.