Very central and easy access to beach. My room was the furthest away so no water views and felt like I was in a unit not a hotel.

Check in was over 2 1/2 hours late with no communication.Rooms state they have a laundry but there is 2 shared laundries for the whole complex which is over 150 rooms .

The room was huge with amazing views. Very clean & staff were very helpful. Highly recommend & we will be back.

Great location

Great area

Love the Ramada & all of port stephens

Excellent place to stay, only down side was our room was next to the club / restaurant that is part of the hotel! It stays open to 2am so it can get pretty noisy with music and people. Next time I think will ask for a quieter side of the resort! Apart from that was excellent! Food and service amazing!

Beautiful resort, pool area is amazing, Seaview room with a big balcony was great

Primarily the courtesy help of the resort coierge assistant with my parking arrangement & guest room escort service in accompanying with my personal belongings upon my arrival As well as the convenient accessibility to nearby shops cafes & restaurants etc

We had a great time as usual as we return a couple of times p.a. to recharge.

I lovred the fact it was clean, spacious and beach towels were provided. We did not need to ask reception. Loved the generous selection of teas. Found bed very comfortable. We hope to stay here longer next time.

This prosperity is wonderful. The staff were amazing. We will definitely be back.

Very good and staff were so helpful

Ramada at Shoal Bay was close to the water, hotel, restaurants with an expansive view. Staff were most accommodating with check in difficulties.

We enjoyed every bit of our stay , beautiful clean room , beautiful view great service from staff

The property is in a great location with lots of dining opportunities around.

Had to walk up 3 flights of stairs through the car park and out the back to access my unit. I didn’t feel safe even in my room. No privacy as other properties were looking into my court yard. The manager offered to help with my bags but I declined as I thought there was only one set of steps

every thing great, except shower over bath tub.

Great service, top clean accommodation, top position

We enjoyed our stay here. The view was beautiful. We got to see dolphins swimming from our balcony, which was amazing. Friendly staff as well. Groceries and food within a block.