Pool was good, nice views from roof top. Room was on the small side but clean and had everything we needed. Breakfast was ok if you got in early but didn't seem to be topped up after the first half an hour so barely any food available after that.

Great view! Nice room! Great breakfast! Journey from metro was real. Doable tho. I enjoyed the pool, shower, bed, room. Convenient restaurant downstairs.

Everything was very smooth and easy, stuff working very respectful and helpful,the best people I meet literally in whole Italy,the room was amazing with big balcony and amazing view,2 steps away from the boat station and very close to public and private beach,no matter what I am going to say it’s not enough how amazing was the people and location and food,everything was perfect.

Lovely hotel fantastic setting on the harbour

Perfect location for getting ferry to Capri

Great location. Close to beach clubs and ferry. Would def recommend to anyone visiting Sorrento.

We traveled many hours and it was terribly hot -our ferry ended up arriving about 45 minutes before the check-in time of 3 pm they told us to go and return in 45 minutes. Didn’t actually check to see if the room was ready just a return after 3 pm. That was kinda disappointing we were sweating and tired would have liked it a lot better if we didn’t have to wait that time. The front desk staff was not particularly friendly when we would walk by and say hello or ciao. It was nice to have breakfast available at the hotel and the breakfast was pretty good. Coffee was good. Sweets were sweet. No microwave at the room. So don’t bother with any leftovers. Which was sad because the portions at some of the restaurants were quite big. The hotel has a small pool on the fourth floor which was great with the hot weather. Bathrooms are spacious but not a lot of counter space for toiletries. Room was spacious and slept 4 but only one chair. Bed was not very comfortable.

The photos are very misleading this place was very rundown, including having mould on the walls and yellow stained curtains. The front staff were unfriendly, and unhelpful. The elevator broke the first day we arrived, forcing us to take the stairs from the fourth floor. The bedroom was very damp because of how close you are to the ocean and so everything constantly felt wet and cold. The towels were ripped, I’m very old. Such a beautiful view, but unfortunately, the accommodations do not match. For the price I would not recommend this place to anybody. We booked a three person room and it was very small for reference

We really enjoyed Sorrento! The location of this property was convenient to get to the ferry, train station, and shopping/restaurants. However,

Not worth $200 a night. No parking anywhere close and a tiny room. But it was clean and a place to stay near the marina.

Very well located hotel by the ferry port can catch an elevator ( 5 minutes walk from hotel) that takes you up to main shopping areas. Has a great skyline bar with wonderful views of the sea. Breakfast is good. Some restaurants very close to the hotel are excellent . The hotel has an elevator .

Property was amazing…I just wish they offered transportation to the town square form the property.

Really liked the property and location. Be prepared to take the public lift, or a taxi to get up to the piazza and shopping. Too many steps and walking in a very winding road otherwise. The room had the smallest shower I have used before. Loved the hotel, area and staff.

We stayed here with our two teenage daughters and we all loved this hotel, especially the location. It was perfect! It's a quick walk up the stairs straight into town, or there is a lift. We were Monte's from the marina where we caught our boat for our excursion. Highly recommend!

The location is excellent if you are taking the ferry to Capri, Positano, Naples, etc. You walk right outside and it is directly out the door. Incredible views from the port. There is a very small beach nearby which is nice to put your feet in. The lift up to the city center is also very close and convenient. The included breakfast alone was worth the stay. Lots of options and staff incredibly friendly. On day 3, the breakfast coffee lady brought us cappuccinos without even asking, she knew what we wanted and was so kind. After traveling the coast for 16 days, I would say this is probably the best value/convenient hotel you can find in the area.

I was disappointed to be given a room with no window, only a light well. I booked the hotel in the port/marina to have a view. Paid full price but didn’t see anything from the room. Perhaps single occupancy is not valued If the hotel intends to rent the room they should notify them at the time of the booking. It spoilt my stay

I loved it! Beautiful!

I have a bit of trouble writing this review. Whereas the hotel itself is exceptionally nice, the attitude of the front desk staff was horrible. Everyone we dealt with at the front desk over our three day stay was exceptionally rude. On the very last day, we were checking out early and I sent my daughter to the desk with one of the card keys and asked her to get a receipt. She came back, telling me that the woman at the desk was chastising her because she was only turning in one of the two card keys. Now mind you, these are plain white plastic card keys. No customization, and nothing fancy. The lady at the front desk would not give her a receipt. I then went out to speak to the lady and told her that we only had the one key on us and that the other one might be in the room or we may have lost it. She rolled her eyes at me and told me that there was a standard €10 charge for a missing card key. I told her that was ridiculous and that that was not ever mentioned to us. She then went on to ask who we booked our hotel through. When I told her it was hotels.com she said it should’ve been in their contract. She ultimately told me that she would just pay for it for herself, which was clearly just said in spite, and we knew it was not true. Additionally, we were invited up to a “guest only” music session on the roof bar. We ordered three cokes and were charged €30 and the guitarist took a break the entire time we were there. And the pool closes at 6:00 PM.

Great location for us as we loved being next to the water. Fabulous view from our balcony. We enjoyed walking up and back down to the town too. The pool was a nice feature, but I was surprised that we had to hire sunbeds next to it. The town however, was heaving and not relaxing. No beach either which was a shock

it is conveniently located close to the harbor to Capri. The view is good.