Best Western Henbury Lodge Hotel

Explore Best Western Henbury Lodge Hotel
8.6
Very Good
From 242 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Best Western Henbury Lodge Hotel

Number of reviews per page
20
40
Top reviews
richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was clean and tidy the down side was the breakfast.we booked breakfast for 8am we were the second couple in the breakfast room we waited for our order but people who came in after us were served first we had to wait for 30 minutes before we got our breakfast.in the end 6 more people were served before us very poor service.
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Amir
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent service and friendly staff
richard
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great staff, lovely food.
Michael
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Reception polite & cheerful & being able to have a drink & sit in the lovely garden was a delight
Elizabeth
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very nice older property with character. Staff friendly even if inexperienced - no-one about when I went to dinner. It was disappointing on the food front. Hence the rating. I needed something when I arrived and was lucky to get a less than impressive sandwich. The dinner menu was very basic and limited. 4 pub type beef dishes, 1 chicken and one vegan. Don’t advertise a restaurant if you can’t deliver.
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Keir
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Traditional hotel, very peaceful and relaxing. Friendly and helpful staff. If you want a break from the usual sanitised modern hotels, this is a very good choice. Nice food and restaurant too!
Cara
icon-Business
Business
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Average accommodation, rooms were clean. Parking was very tight!
Pamela
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Amazingly good staff - friendly and efficient. Surprised no dining room for evening meals but with such good (Michelin starred?) pub 3 minutes walk away they were forgiven. New batteries, with cleaned contacts, were needed in the safe so it was a good job that we weren't too worried about leaving valuables in our room. Excellent breakfast!
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Matthew
icon-Business
Business
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Fair hotel with good room, nice breakfast and staff. Would and have stayed again.
Matthew
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

No complaints here. Clean, comfortable and freindly. Good breakfast, good value
Michael
icon-Business
Business
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Convenient for my business meeting the next day but not in the best area or condition. It was ok. Food was very nice which made up for it
Katharine
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Cute little hotel. Very friendly and helpful staff
Leslie
icon-Business
Business
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Looking a little tired in places but it is an old building. I’ve stayed in two different rooms now and they are huge. Staff are fantastic and breakfast arrives really quickly as you pre order the night before.
Verified traveler
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

A little tired, room at front of hotel a little noisy from traffic
Sharon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Property is very old. 350 years old. That is very cool. Close to castle, old church and old houses with thatched roofs. Other than that this hotel is very gar from everything. At least 25 min. While the experience was good. I would not choose to stay here again
Stuart
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

first class hotel and facilities.
Nicholas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excellent value if you want somewhere clean and basic to stay. Staff friendly, check in and check out quick and easy. Room comfortable, bed was actually as comfy as some in 5 star hotels. Car park entry is very tight and would be easy to damage wheel/car if not careful but very minor issue. Overall recommended and would stay again.
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Marvin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Beautiful
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Lovely stay in the hotel. Nice bathroom. Room was clean but looked a little tired. Room was spacious. Staff were very friendly.
Julia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Helpful staff, clean and quiet
Number of reviews per page
20
40