Very friendly staff And nice people

Good experience and friendly staff

Amazing! We had the best time! Loved everything about this resort!! Can’t say enough good things about it.

Some of the reviews here must be fake. We felt totally misled by the information on this website. First of all, the property and rooms don't match the photos at all. The photos make everything look glistening and new, when in reality the entire property was quite run-down: paint was peeling, stairs were rickety, metal pillars were rusty. The photos showed loungers and cabanas spread all across the beach when in reality they were all crammed in one corner of the beach. Second, the website quoted a price in Canadian $ but then we were charged the same amount in EUR, which increased the price by 50%. This was very deceptive. When we arrived we were put in a split level room where the air conditioner on the upper level with the bed was broken. So the lower level was cold but the sleeping level was very warm. We called the front desk and were told that they knew it was broken and it was scheduled to be fixed after our stay. I complained and after the concierge spoke to the manager, we were moved to another room - which was much smaller and older than the one we booked. When we complained aabout this, we were told it is in the same category and, therefore, the same price as the one we booked. There was nothing luxurious about this resort, especially for the price. It felt like the owners had completely neglected it. Very disappointed.

Amazing stay, with my family of 4. Beautiful and quaint hotel, as close to the beach as you can get. We had a gorgeous suite with a lovely terrace overlooking the sea. The breakfast was a lovely spread. We’ll be back at this spot!

Beautiful views!

Excellent service love the place Difenly I will came back

Good place

The place is beautiful! Very quiet and adult friendly. We had a few issues with our heated pool and they were remedied immediately. The food choices were outstanding and delicious. Customer service was excellent.

We had an amazing time in the hotel. Thanks to all the staff for making it great. The facilities are wonderful. The views are outstanding, especially at night. I love the cabanas at the beach. They have different foods each night in the buffet restaurants. The food is great with a wide range to suit everyone. Feels everything in the hotel is done with thought, and care for the well-being of the guests. We checked in really late at night with Manus at the desk to assist us with the check-in. He welcomed us with warm smile. He was super helpful and gave us something to eat knowing we came to the hotel after a long flight. That was a warm welcome. We entered the room with amazing views at the balcony. They have made the holiday and the whole experience special for me and my partner. Thank you again!

The property was beautiful and the restaurants were great!

This place is beautiful with the traditional all white structures with nice stone walkways with great landscaping. The staff at this hotel are the best at reception Manos, in dining Niki and Anastasia just to name few, This was second stay and they put us in our same fabulous room which overlooked the beach with private sitting area, separate sunbathing area with chaises and outside shower. Got sick and they arranged for doctor to meet in room, the juggled things to extend us for two more nights in the middle of high season.The only thing is our room needs a little renovation the laminate flooring edges were peeling and deck paint flaking off showing its time for a refresh. The only other thing is in the airport landing path so planes fly in all day and night which sometimes is annoying.That all said without hesitation we will gladly go back to see George and his dog Hermes again.

We were upgraded to a bungalow upon arrival but couldn’t find the cabana reserved for it anywhere on the beach. The food was good at the buffet. We like to eat outside, but we were overwhelmed by the amount of cigarette smoke at almost every meal.

Nice place. Advertised as a five star but far from it. Staff friendly and helpful. Food good but DO NOT buy the meal package

Was nice many families. Hotel is nicer to the all inclusive guests. Also I registered 3 complaints with the front desk and nothing was done to correct it. After I complained they said they would get back to me via phone / email within 2 days has been over 10 days and no one has contacted me. Also let me add I called to follow up and got the same line someone will be in touch. My main issue was the ants invading my room through cracks in the baseboards and tile in the bathroom area.

The best we really enjoyed our stay,beach food

Very dirty , mold in the shower. Dan had rust and an inch of dust on it. Table in our room was filled with coffee stains. Whole resort smelled like frying oil. I didn’t not stay - left shortly after check in. Awaiting refund

Warm, friendly welcome. This luxury hotel caters to everyone, even our furry babies. It has an excellent day spa, similar to or even better than Crown Day Spa in Melbourne. Breakfast is included. There are two swimming pools, a gym, and sunbeds on a private beach. Amazing ocean views and close to town. Highly recommended for families and couples but perhaps not the first option for solo travellers.

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