Easy check in, in an extremely convenient location close to the city centre.

Great parking value for money hotel wise . 2nd time ive stayed here and its done the job!

Car parking was great.. would be great if it was free. Great location for AO Arena. 15 minute walk for me even with my walking stick n bad leg.. Would definitely stay again.

Great for Arena gig.Only downside was bathroom area very compact & room not overly spacious but ok for an overnighter Everything else great.Staff very welcoming on reception

Excellent stay. Especially for the price.

Nice, good value hotel, with nothing really to dislike if you have reasonable expectations. Stayed two nights for Sounds of the City at Castlefield Bowl, and the location is a c.15 minute walk to Deansgate, so convenient for that area of Manchester and connecting public transport services. Check in was efficient and quick. Staff were friendly, courteous and professional. My room was clean, comfortable and a good size, with all the basic amenities provided. I had no issues to raise about the room or the hotel during my stay. Based on my experience I would definitely use the hotel again.

The signs to the hotel where very poor

the hotel staff were very kind and very open to me letting them know of two small things wring with the room, my only genuine concern was accessibility, this didnt apply to me but there was only stairs to be used, no elevator which was a bit difficult with suitcases so with people who genuinely need accessibility features this will be an issue.

Paid on arrival. Was asked for my debit card after paying in full for my stay which the guy on reception took. He also took my driving licence. When i asked for them back he said he was going to take details of my debit card and address details from my driving licence for the £50 security deposit. No mention of this deposit on Hotels.com. Said i was not happy with him taking my card details and address due to security reasons. Asked me to pay £50 in cash which would be refunded on check out. Only had £45 and they accepted. In the morning i handed back my key and asked for the deposit back and he took the key and went to the room to check we had not caused any damage. he then gave me the £45 back and didn't say anything. Firstly i checked the terms and conditions of the hotel and it states a security depots is required ONLY if you paid for your stay in cash. We did not. Why did they feel the need to argue and state this is company policy when we were the only ones we saw asked for this. Rude staff and clearly something does not seem right with the way they run the hotel. I stay all over the country for work and have never been treated this way ever. No other person that we saw check in after us had this same treatment. Pointing to a sign on the window and saying its common practice. Made us not want to stay again and also car charging listed but 2 x Tesla charger on the wall but 2 cars that were non EV's in the spaces. Couldn't even charge my Hybrid.

My only comment is to Expedia. Going to a gig so travelled light. Was asked for ID and credit card on arrival. I had no ID. This info if requirements was not mentioned on the booking

Please find another hotel to stay in for your own safety. On the night we stayed ,a man /guest used his key to enter the room next door to his at 2.30 am and wouldn’t leave until security/reception attended. There was lots of shouting between this guest and a solo female guest who was the person in the invaded room. When I complained/enquired in the morning, reception thought I was taking about another incident regarding drunk guests at 5am (?!) Car park didn’t seam very safe due to the area, £9.50, additional charge. Very small room, very claustrophobic, ok bedding. Only 1 pillow each. Unhoovered grimy carpet. Not cheap (£150+) and definitely not worth it. Some Staff were pleasant but check in person could hardly be bothered to speak. The whole place had a strange unsettling vibe. Have stayed in hundreds of hotels all around the world and rarely ever leave negative reviews but this one requires it if only as a warning to other potential guests. A note to the hotel workers, I’m very sorry to have felt compelled to leave this review as it’s very clear that the area the hotel is located in makes it difficult to police things regarding guests and that the hotel is itself tired. I do however stand by my comments as they offer a truthful depiction that isn’t available in the hotel listing.

Good checkin Excellent for city center

Good location

Easy to travel from the hotel to city centre

Conveniently sited Hotel near The Co-op Arena . We were able to travel to the venue & return afterwards. The rooms were clean & tidy as was The Bar & Restaurant . Prices were reasonable as well

Room smelt musty and was very outdated. Staff were friendly and helpful.

Tiny rooms, £12 to park overnight! Rock hard beds, paper thin pillows. TV in the room did not work. Shower/bathroom tiny, difficult to raise arms to wash arm pits for example. Bits of leaves and fluff on the room floor. Good water pressure.

Room was small bathroom was tiny extractor fan didnt work in bathroom. Budget hotel bed was to hard didnt sleep well breakfast was poor

Awful treatment from staff was charged twice in my room and they gave the wrong room, door did not lock from the inside very unsafe area

It was suitable for a last minute 1 night stay