Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Explore Extended Stay America Suites Jacksonville Riverwalk Conv Ctr
6.0
Pleasant
From 944 reviews
Cleanliness

6.2

Room Comfort

6.4

Location

6.0

Service and Facilites

7.0

Traveler Reviews Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was extremely clean from the front door to my room and my room A+++! Staff was very friendly, ALY was awesome! I was given a nice complimentary snack and cookie bag. Very cool restaurant within a couple of blocks as well! I definitely recommend!
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very quiet location. Staff was friendly during check-in. The only issue was the parking fee per night that I wasn't aware of.
Peggy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the pet friendliness
Ashlie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was nice but no ice machine
Robin
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Should an extended stay hotel have a working refrigerator, a hair dryer, a coffee pot (no matter the size), DISHES? What the heck makes it extended stay without these things? The fridge did not work in first room. We were moved to another and the stove did not work. There were only a few electrical outlets. Furniture was all beat up. Staff were great!
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Tavares
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Peace quiet & really good staff
Gaynika
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Make sense for the price
Richard
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It appeared that the hotel room was cleaned, but there was an awful smell coming from the restroom. This was my 2nd room, the 1st room the TV didn.t work. The bathroom was so bad we had to continuously spray it down with lysol and keep the restroom door closed. throughout our stay.. We seen rust everywhere on the toilet hose I mean everywhere. This is unacceptable and I'm pretty sure that it's a violation of health and safety codes.
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Courtney
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I didn't like that fact that I paid almost 200 dollars for 2 nights get there and was told that it is a 100.00 plus 8.99 cent for parking which somehow equaled out to 117.00 dollars extra on top of what I paid for the actual stay.and why are they charging for parking when they are charging an extremely high deposit. That's ludicrous. So while I'm choosing this particular hotel due to reasonable price advertised they get u there and you end up paying almost 400.00 bucks for 2 days
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Kenickay
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The deposit and parking fee are so unnecessary but I understand why
Charles
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

No one at reception on arrival (8 pm). Checkin process overly complex. Roaches in lobby at elevator and room-level hallway. Room-level floors filthy entire stay. Kitchen sink filthy. Over half TV stations “No Signal.” No answer at recreation; had to walk down, wait for attendant to show up. Wheels on luggage cart flat; hard to guide loaded; reception indifferent when pointed out. “Grab-n-Go” breakfast not designated on site. Parking fee (IN OUTSIDE LOT!) VERY few waste cans in common areas. Positives: low pet fees; comfy bed; overall value.
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Earl
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Mattress was worn out two years ago, not sure what’s going on. Vehicles in parking lot had speakers that vibrated the building, no one seemed to react. The hotel is in poor condition, now I no why it was so cheap
David Alan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very inexpensive accommodations. This is not a “nice” hotel but is completely adequate. It caters to hard-working people who are in a transition period or working away from home. The staff is friendly and helpful and have a great rapport with the folks who have been there for weeks or months.
Christian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was decent for the price. I did not like having to pay for parking, but I was only there for one night. I wouldn’t have stayed two nights.
Michael
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Bed sheets had a yellow discoloration and the faint scent of urine was noticeable in the room. Communal hallway floors were sticky and had a musky odor to them as well. Also, my first encounter with cockroaches in a hotel. You get what you pay for, but it shouldn’t be this bad.
Darrian
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was ok great stay
Luke
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice place to stay for the money, clean room and easy check in. They do charge a small parking fee per day if you park a car in the parking lot. Also the vending machine and drink machine were both broken.
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice and clean
Timothy
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was in a great location close to the hospital. Could you updates not the free breakfast was good.
charles
icon-Family
Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Didn’t like being treat like a criminal at check-in. The parking fee and deposit was a surprise.
Number of reviews per page
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