I do not like service charges added to bills. It is not up to me to pay staff bills. I want to tip individually. Very nice hotel and perfect if you like the beetles.

Well located with friendly staff but the hotel is starting to sum up the term ‘faded glory’ unfortunately. Carpets are looking worn, as are the bedrooms generally, and the air con wasn’t working anywhere in the building which meant a very uncomfortable night. A week after our visit, a family member is staying in the hotel as I write this review and it still isn’t working. For the price we paid, the hotel was fine but it really does need renovation otherwise it will begin to get a negative reputation.

The room did not have air conditioning and the bathroom light did not work.

Great sized rooms. We opted for a balcony room which was nice to have! Such a huge and comfy bed! Usual shower facilities (not too much space to move in it but it did the job) but also had a really good sized bath! Everything everywhere from entrance to bars to corridors to rooms was immaculately clean.the staff were all incredibly up beat, polite and friendly. We will definitely be staying again on our next visit to Liverpool. Great location right at the side of the cavern quarter and near all shops and a short walk to Concert Square and Albert Docks. And of course, all things Beatles - amazing to walk around and see memorabilia and photographs!

Great staff and very accommodating. The hotel was very nice and had a wonderful location for our stay and activities.

When we arrived there was a group from a convention checking in and rather than someone be allocated to the non group..we where just left to wait which took up so much time and we where then Late for our reservation ..then we was advised the air con was not working and its been a sunny day so that also was not ideal. We paid for a balcony but the area was very uninviting..metal chairs that looked like they where for children and that was it..there no mini fridge so all our purchases of food and drink could not be stored...i brought my fiancée for a birthday treat and condidering its well renowned hotel...our experience has been less than standard..would be reluctant to stay again...very dissaponted sadly.

Good stay, we were advised re aircon issues on arrival and got room Upgrade which was nice. Hotel is getting a bit dated now and could do with a refresh. Nice location for beatle week. Be sure to prebook breakfast at reception as they charge you more on the day

Beautiful quirky hotel that was a pleasure to stay at. Very handy to The Cavern

Fine stay overall. A mirror with light would be nice in the bathroom. At the breakfast there were messing things every 5 Days, er staude - not good enough.

We stayed here on a trip to visit the Beatles

Location was good. Good breakfast. Nice room with balcony over Matthew Street.

Fantastic hotel, very friendly staff, very clean every where, room was very clean and comfortable even had hair dryer and ironing board and iron, toiletries as well and what made it great for me was my favourite Beatle Ringo right above my bed ❤️. Seen some reviws that were really horrible and i can't understand why it was amazing and very central 1 minutes walk to Mathew street. Definitely stay there again 10/10

Unfortunately we couldnt dine in the restaurant until 830 pm , walked far to find a nice restaurant

The hotel is situated within a minutes walk of the Cavern. The hotel was very clean, the room was spacious and had everything we needed for our stay. Staff are very helpful and friendly and the breakfast is good quality and there's plenty of choices. All in all I would definitely recommend staying at the Hard Days Night hotel and we will definitely be coming again

Great location for exploring. Much quiter than expected as the area is very lively. Nice rooms and good facilities.

Great hotel, super nice staff, amazing location, but too much communication. I didn’t need 3 emails prior to checking in, including one which separately reminded me that I cannot smoke in the room, as if I had inquired about it. Who smokes in hotel rooms in 2025?!? And I don’t smoke! Furthermore, the email asking *exactly* when I had planned on checking out, giving me a list of times in 5 minute increments felt too much as well. Like, “we can’t wait for you to leave” kind of vibe. Everything else was great. I guess I was lucky to have AC in my room, considering it was out in some.

Very close to The Cavern.

Great friendly staff and a lovely hotel

Excellent place to stay fully associated to the Beatles. Close to all amenities and shopping areas. Great location in the heart of everything. A little noisy late evening but this is expected being so close to Mathew Street and didnt spoil our stay. Staff very polite and helpful.

Very comfortable bed