TownePlace Suites by Marriott Jacksonville

Explore TownePlace Suites by Marriott Jacksonville
8.6
Very Good
From 540 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.4

Service and Facilites

9.0

Traveler Reviews TownePlace Suites by Marriott Jacksonville

Number of reviews per page
20
40
Top reviews
Avis
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

There was a weird smell in the room upon arrival. I went out and bought Clorox wipes and FEBREEZE to freshen the place. Also the air conditioner in one of the bedrooms had a weird noise. Overall the stay was good.
Al
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was nasty the living room furniture was all stained the cabinets were falling apart the stove wasn’t working the dishwasher ace a loud noise they charged me for my service said they don’t recognize emotional service dogs and I told she was an emotional service dog witch I didn’t and charged us 100.00 would never stay there again went to visit my Marine grandson
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MARIA
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location, free parking, pool, gym, laundry, breakfast.
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean, quiet, and affordable.
Cheryl
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!
Martha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Check-in was easy. Staff was very personable and helpful.
Jeannette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The area was peaceful.
Gordan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

N/A
Amber
icon-Business
Business
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.
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Lori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Close to everything. Very clean and staff were wonderful
Kirk
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The bed was old and it was blood on the mattress
Laura
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was nice receiving a room up grade to a 2 bedroom suite. Thank you
Irene
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

It was a quick trip but was perfect for my stay.
Allen
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Two night stay this time (we have stayed here before) and it was fine. Only complaint was a slow -- but not clogged -- drain in the shower. Room had a full size fridge, which we really like. Strangely, the closet has doors that open both to the room itself, and to the bathroom, which is quite interesting. We will likely stay again if we have to come this way.
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JAMES
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It’s quiet
Michael
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

No issues to speak of. Friendly and helpful front desk staff. Room is nice, lots of room. Weight room is small but has the essentials.
Dana
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nice
Patrick
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I had a good experience
Sandra
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I was pleased with my room.
Jake
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

STAFF phenomenal and bed/pillows were of high quality. If ever back this way, this is where I would stay.
Number of reviews per page
20
40