Ritz Inn Niagara

Explore Ritz Inn Niagara
6.2
Pleasant
From 901 reviews
Cleanliness

6.6

Room Comfort

6.2

Location

8.0

Service and Facilites

7.0

Traveler Reviews Ritz Inn Niagara

Number of reviews per page
20
40
Top reviews
Munawar
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Please do not waste your money by booking this hotel. AC was noisy, Bedsheet were smelly especially Mattress was horrible and I got back pain the next day. Spinder net were on the corner of the room. Overall, Very poor hotel 3rd class. Do not become fool by looking at the pictures.
Gen
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pet-friendly and close to food spots, and the receptionist was nice. But the place felt old and not very tidy, the door locks didn’t seem secure, and the pictures didn’t really match what it looked like in person. Still okay for a quick overnight stay.
david
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

EXTREMELY BAD PROPERTY needs extensive repair of facility. POOR TELEVISION SERVICE NO TELEPHONE IN ROOM NO HEAT IN ROOM OFFICE CLOSED
Dave
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Flooring coming apart
MatyD RinMarie
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They need to return my chash as the rude employer refused my slready paid via online and secured with my debit so was pretty much risk free .. i couldnt provide my id it
Verified traveler
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

the night was fine; when we woke up in the morning, the restroom was covered in bees. it was extremely frustrating, especially since I have an allergy to bees tings.
Anthony Stephen
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property is good in the picture but in reality, it is not, it is misleading and very frustrating. I can't believe that Expedia is doing business with this property. In fairness to the owner/management, your property is very accessible to all the places around but for some noticeable reasons, you have to fix everything so that you can serve your guests without remorse. You are just lucky because you're well represented by your selling agents, but in fairness of all, please check your building for integrity, have it painted, clean your surroundings before you accept customers.
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Ray
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property needs overall renovation, not for area of nice hotels
payam
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Too many cockroaches in the room (in the fridge, on bed waiting for you and everywhere in the room.
James
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not much to look at from the outside could use updating however room was clean. Hot water tap wasn't working had to take a cold shower! Internet connectivity not good.
Richard
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Dirty , broken furniture, microwave didn't work, cigarette smel in the room.
Jane
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is in a great location. It has simple rooms that were clean and neat. However, there are very few channels on the tv. It is good value for the money.
Angel
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property is not like the pictures please do not book we came in and the drawer was ripped off , t there was no curtain in the bathroom luckily we didn’t have kids, but there is a window in there. There was stuff spilt on the desk. The desk was falling apart there was no coffee maker no stove or sink like they show in the pictures. Try to get my money back, but they will not return call so do not book with these guys.!! I gave them $20 American they never gave me cash back and it’s only $14 US to stay for two nights . When we checked in, I went to the front desk and asked if I can borrow a washcloth and cleaning spray as it was dirty and they said no sorry we don’t have any so I had to wipe with what we had. They are scheming people. I don’t think this is fair nor do I think that should be posted on this website cause I’ve booked with Expedia for years, but Expedia can’t get a hold of the property so I can’t get a refund, but I am gonna let other people know
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Danielle
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

When I arrived, there was nobody at the desk and when the young woman finally arrived, she was rude and discourteous. I had to pay for parking, which was not on the website, nor was it on the sign outside the hotel. The deadbolt on the door did not work, and there was no security chain. When I asked about it, she told me I would not be attacked. Really???? Place was fine for the price, but her service was horrible and ruined my experience. Tub was not working. Bed was comfortable, and room had a nice refrigerator and microwave. The location is fine. Took me 20 minutes to walk down to the Falls viewing point. Friendly locals, hang out and play music and chat, and we’re helpful with directions. The morning clerk, a friendly young man, was great. Helpful and courteous.
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Chad
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Uncomfortable beds. Terrible pillows. Could see in from the outside into the bathroom. There was a spilled soda can in the middle of the floor when we got in. Bathroom trash was full. Our power went out in the middle of the night and couldn’t get ahold of anyone. Overpriced for what it is AND they charged for parking.
David
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The essential items I needed were very clean such as bed, sink and toilet and Jacuzzi. It was quiet. The motel itself could use some repair and paint. But, I was there to visit the Falls not stay in the room. So the price was great compared to other motels in the area. .
Khondker
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It is a dirty place
Rupinder
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff is good but room has flies and mosquitos, AC is very noisy, outside is not so clean
jaroslaw
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Dfggghhhhhhhh
Carl Vincent
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff are friendly, especially Suman, although the rooms are a bit old, they are worth the money. It's only a 10-minute walk to the falls.
Number of reviews per page
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