Great spot, good location, nice rooms.

While the hotel is in a great location and staff was very kind and helpful, there was nothing done about the A/C not working properly or efficiently. We told the desk several times after the engineer was up after the first night. Nada!

This hotel Is very nice, in a great location and convenient to our daughter’s location in River North. The staff was wonderful and very accommodating when we had to check out early due to the birth of our granddaughter! We will definitely stay again!

Terrible mattresses, old and crunchy or something; bad lumpy pillows. No coffee or water in the room. If you want free coffee, you gotta track to the lobby during coffee hours and pay a "resort" fee for the experience.

to good!

Nice place

No breakfast provided after promise

The hotel is nice especially the lobby area however there were a few things that need improvement. 1. The AC didn't cool the room properly and we had trouble getting the fan to blow. 2. There was no iron or ironing board that most places even Motel 6 provide. We had a steamer but it didn't work well. 3. No coffee in the room. I really don't want to come down to get a cup from the 7th floor. 4. No pool and the gym was puny and not worth using. 5. This was the biggest issue for us there was no laundry room. We were blessed that the Hampton across the street let us use their washer and dryer. All we had to do was insert our debit card. Felix only has a laundry service that's $1 a pound with a $25 minimum. Who has that much laundry on vacation?

Great helps

Great location, a little outdated with elevators and hallways. Check in and out were easy. Love the fridge and microwave in the room and loved that housekeeping only comes if you request it.

Shower curtain didn’t go all the way to the floor so shower left water all over floor. Loved the free fruit and coffee!

in a nice area but rooms are pretty small and the AC was funky

Convenient. Can stroll to locations within 30 mins. Train 4 blocks away, bus to riverwalk around the corner, restaurants, and the Mile a short walk away.

Staff was friendly and welcoming

Room fine. Clean. No lotion!

DID NOT RETURN MY INCIDENTAL FEE although there were not any damages or purchases made on the room.

Nice clean rooms in walking distance to food and activities. Very helpful staff.

amazing staff

Excellent hotel. Clean. Love the facility. Convenient to restaurants and shopping areas. Professional staff.

The property is very convenient, but the rooms are extremely small. Our toilet did not work took forever to flush if you’re on the high floors. Not really no views like they said.