This is a great hotel Worth more than its current rating Stayed in the annexe Well run Restaurant dinner could improve Best value hotel on island Great staff

For breakfast only one cup of coffee ???

Having read a few negative reviews we nearly didn't book here - but it was a great experience in such a grand historic building right next door to Napoleone's villa. Rooms are the small size but good.

Excellent hotel with good old fashioned service. Great central location on the island making it easy to get anywhere.

Excellent hotel

First impressions were of a really nice hotel with an attractive lounge area,although there was nowhere to stop and drop off the cases . The car park was 50 yards away up a hill. The bedroom was a bit of a let-down. We had to contact reception about several lights not working (some of the sockets were a bit dodgy) and we had problems with water flowing out of the bidet from the base. The bed was uncomfortable and the room was in need of refurbishment. The pool area was very clean and the breakfast was satisfactory. The hotel was well positioned for the ferry, restaurants and Napoleon's Villa

Although it was a rather tiresome journey to get to and from the hotel; plane, bus, train, boat and taxi, it was a very happy holiday when we arrived. The scenery was beautiful and it was next door to Napoleon's summer residence. The beach was lovely with nice loungers, and umbrella and basic shower and toilet facilities. There was however only the choice of going for the whole day or not going at all if you didn't have a car. Portoferraio was a bus ride away and we spent several happy days exploring it but again without a car it would have been difficult to visit the rest of the island. The last bus back to the hotel was about 7.40pm so not late enough to eat in the town in the evening. The food in the hotel, though quite expensive, was absolutely delicious and we ate there on several occasions. The breakfast was ample and pleasant but mostly cereal, tinned fruit, cake and toast and jam. Don't expect a cooked breakfast. There was a very pleasant pool with pool side loungers and umbrellas, again set in beautiful surroundings. A very delightful holiday, pleasant hotel and friendly, helpful staff.

Great Hotel, helpful staff. A bit far from the town centre but fine if you have a car

We stayed 4 nights here in June 09. Overall we were disappointed with the hotel and dont think it deserved its four star rating. We had two rooms (as the first night the standard of room that we had booked was not available). Both bathrooms were poor: the first one stank and had shower curtain missing, the second one had a faulty showerhead that sprayed water everywhere but in the shower cubicle. When we mentioned all these things the staff never apologised but just gave excuses to avoid responsibility. In addition the breakfast was not very good quality - in a 4 star hotel in italy I dont expect coffee from a machine! However, the staff on reception were very good - both friendly and helpful. (eg they allowed us to use their internet and printer in their office as their wireless facility was broken). Also, be warned, the private beach is only available at a charge of 20Euro per day. I would not stay here again, merely because I think it is overpriced for what it offers. However, the island is so incredibly beautiful we still had a wonderful time!

Ottimo personale gentile educato e disponibile in tutto. In particolare la Signora Irene è stata veramente affabile e gentilissima. Mi sento di consigliare la struttura anche ad altre persone di mia conoscenza.

Bucht auf gar keinen Fall dieses Hotel. Angeblich haben wir das beste Zimmer mit Balkon bekommen, aber die Ausstattung des Zimmers hat nicht einmal einen Stern verdient. Wir konnten aufgrund des Gestanks nachts nicht schlafen. Dieses Problem gab es in der kompletten Unterkunft. Für den kostenlosen Shuttleservice mussten wir einen Sonnenschirm und Liegen für 30 € pro Tag zusätzlich zahlen, damit wir den Shuttleservice erst nutzen konnten.

Nice area

Si tratta di un bellissimo hotel in una villa dell'800 accanto a Villa San Martino. Ci sono diversi edifici satellite e non tutte le camere si trovano nell'edificio principale. La piscina è incantevole e l'hotel è molto tranquillo. L'unica cosa di cui bisogna essere consapevoli è che non si tratta di un hotel sulla spiaggia. Si tratta di un hotel con accesso privato alla spiaggia per il quale si pagano 50 € per una navetta, ombrellone e 2 lettini, oppure 55 € per parcheggiare l'auto nel parcheggio della spiaggia privata, ombrellone e 2 lettini. Abbiamo scelto di trovare le nostre spiagge libere, ma avremmo usato quelle dell'hotel se il prezzo fosse stato più ragionevole.

È la terza volta che soggiorniamo in questa dimora storica. Abbiamo avuto qualche piccolo problema appena arrivati, ma subito risolto dal personale, sempre attento e gentilissimo. Massima attenzione per il cliente. Torneremo sicuramente.

Underbart hotell med gamla anor i naturskön miljö. En plats för återhämtning. Älskade poolen och de omgivande höga bergen. Hotellet har fin men något dyr frukost, lunch och middag. Dessutom en enkel bar. För oss räckte det med god cappuccino och croissant till frukost. Trevlig personal. Perfekt plats för utflykter till hela ön. Vi hyrde bil och körde runt ön, för att sedan njuta av den närliggande enkla servicen och promenad till bergstopparna. Buss finns, för billig resa (1Euro) in till Portoferraio men bara fram till kl 20.

struttura pulita personale cortese 5 minuti da portoferraio.

Educazione del personale tutto

C est un hotel magnifique avec une partie dependance où nous etions toute aussi belle le personnelle tres sympathique et qui n hesite pas à vous expliquer ,très pratique la navette qui comprend 2 transats et un parasol pour 20 € la journée complète ca je le conseille car pour se garer c est tres diffile il faut se garer le long fe la route qui monte qui monte!! Sinon tout etait parfait tres bel endroit

Napoleonica è l'età delle camere. Arredamento vecchio, sporco e tutto ciò che rende questo hotel ma incubo. Il parcheggio mal segnalato si trova dopo la struttura in una strada sterrata a 250 mt dall'hotel dove resta complicato anche trasportare le valigie. Tutto l'ambiente è veramente datato, sporco e mal tenuto. La camera è con una moquette tremenda, la coperta copriletto che emana polvere ad ogni spostamento. Mobilia antiquata e piena di polvere. Fuori dalla finestra i piccioni che picchiettano alla finestra. Le finestre sono senza persiane, ma con tende oscuranti sporche che non oscurano completamente, quindi ti svegli quando esce il sole. Non ho avuto il coraggio di usare l'ascensore nonostante avessi la camera al quarto piano per paura di rimanere bloccato. L'unica cosa che si salva è il personale gentile, disponibile e molto cortese

Fatiscente