Breakfast a bit chaotic, hot water for tea, never hot. If food on buffet ran out, it took too long to replace

Great hotel, beautiful view, amazing room, delicious breakfast, wonderful staff!!

We booked the 2 bedroom waterfront room which was spacious for our family of 4 and had 2 bathroom. The kids had their own twin beds and the adults room had a king bed. The property has 3 pools, an infinity pool, a toddler pool which both were unheated. There was a smaller heated pool. The hotel restaurant has semi limited selection and is reasonably priced. The downside is the menu is only avail in Portuguese but the few meals we had at the restaurant was delicious. If you choose not to eat at the hotel, you are about a 5 minute walk to a mall (Shopping Piratas) which had several restaurants, which we did not try. The included breakfast was simple but in my opinion better than what you find in the US hotels that include breakfast. A big plus for this property is that it has its own dock, which was convenient specially when you charter a boat to visit the region by boat. The one thing for visitors is to bring your adaptor for plugs as the hotel does not offer US/Canada style plugs and we were forced to go to the local mall to buy the adaptor as the hotel did not have any to lend out. The hotel did have ones avail to buy, but would just recommend the 5 minute walk to the mall to buy the adaptors.

We liked this property, however, we did not like the restaurant food offered.

It is an okay hotel but definitely not 4 stars. Breakfast options are limited. Rooms are not so bad but not luxury. It is by the sea, but not on beach, nore is there a place to swim in the sea. Max 3 stars.

I like the property and the personnel.

Beautiful property, excellent breakfast, easy access to a boat, nice, large room.

Fantastic location, amazing pool. The room was quite basic but clean, and the breakfast also was good.

The hotel reminded me of a small resort which was nice. They have security at the entrance which makes you feel safe. The pool area was my favourite part, very beautiful view. There’s a shopping mall in walking distance which was very convenient.

Good

great place

Beautiful location looking out on the water.

During covid era, that is the deal: hotels have policies. The thing here is that it’s overwhelming and hypocritical, not practical. They make you sign tons of papers, give you pages of rules, signs everywhere, very strict on vaccination cards (which is NOT the law yet, btw), BUT in actuality, no one follows any it. The pool area was full of people, breakfast area packed, one small elevator functioning for the entire hotel (5-6 floors). If they really cared about security, they’d restrict number of guests and fix their elevator.. Just made it feel stressful, people come here to relax. Those who are afraid should stay home for now, not require hotels to be more bureaucratic. I did not feel “safer.” Breakfast was pretty good, but other food was bad and ridiculously expensive. It is very much a family place so if you think it’ll be more adult environment, it’s not. It’s not on the beach, it’s a port. The pool area is really cool, and it makes for a nice sunset spot (if you find one in the crowd.) Convenient if you book a tour through them, boats leave from right in their dock. I would come back if they made it more relaxing experience than what I got.

On top of the restaurant there were the pipes from the aircondition. The noice was so high it was like saying in the middle of an airport. Terrible noice all day when you were on your terasse, even when you were in your room.

Liked access to dock for boat trips. Didn't like general condition of public spaces, hallways and rooms.

The pool is just breathtaking but the rooms and the hotel itself needs a lot of improvements. The bathroom had mold on the tiles and it's very outdated. Very expensive hotel for the price. The curtains were dirty and old. If you turn around while you were sleeping the bed would move. Very old bed. Overall, just the pool was worth my visit.

Early check in. Great staff and beautiful view and pool. I recommend and come back

The room was good but the swimming pool area was extraordinary. Breakfast and restaurant were very good.

Resort, full of kids, very noisy, crazy breakfast, 4 star is completely wrong. Pool is the only thing i like about this place

This hotel was very nice but a bit could use a bit of upgrading. Front desk was helpful but it took forever to get food or drinks. We got a private boat through the hotel and had the best day!