Phoenician Resort

Explore Phoenician Resort
8.8
Very Good
From 1,097 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.6

Service and Facilites

8.6

Traveler Reviews Phoenician Resort

Number of reviews per page
20
40
Top reviews
jackie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff very professional and helpful. Outdoor pools and bbq area is great. Room was quite dated, could do with new curtains and fresh paint. Stayed in same complex last year and it was great so each room may vary slightly
RICHARD
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A really nice place to stay!
ROBERT
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pool really nice
Carol
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great indoor pool, spa and sauna.Close to transport, beach and shops. Great location to restaurants. Could do with a revamp as room very dated. Dirty floors and stained carpet.
Alexandra
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This propeety was so disappointing. The rooms dont look like the photos, they are old, dated, dirty and require renovation. The only positives were free parking, good location and nice view... if you did look too closely at the room. I would have asked for another room, but the resort was full on account of school holidays.
Mary
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very central to light rail & beach + shopping centre. Big rooms - excellent view
Lara
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, apartment was modern and clean, friendly staff. Broader complex is a bit dated but price reflects that and so it's fair value.
Jazmin
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were very friendly and communicated clearly. The room was very clean and overall hotel lobby areas were welcoming and clean.
Amanda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved you could walk out and so many food options and groceries
Shannon
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff where amazing service and care to customers was memorable
Zeinab
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My husband and I stayed for 3 nights and overall, the experience was decent. The customer service was friendly and helpful, and the location is very convenient—close to public transport and plenty of shops, which made getting around and shopping easy. However, a few things could be improved. The amenities were quite limited: we were only provided with one small shampoo and conditioner for the two of us, which wasn’t sufficient for a multi-night stay. Also, we were surprised to find that replacing the garbage bin liner came at an extra cost, which felt a bit unreasonable. The stay was comfortable enough, but the lack of basic provisions made it feel less welcoming than it could have been.
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Helen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Always my favourite place to stay on the Gold Coast walking distance to so many attractions. Loved the apartment has everything,and the pool area is divine.
Jess
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Liked the convenience of location and friendly staff
JASON
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location
Steven
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff very friendly
Allison
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is dated but in a great location. The floors in our apartment were dirty and by day 3 we found a broom so could sweep the whole apartment. One of the bathrooms/shower was dirty and the shower door kept coming off the rail, so everyone ended up using the other bathroom - one bathroom between 4 adults was hectic. Overall it had everything we needed, in a great location would have been more enjoyable if the rooms were cleaner and in full working order.
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Greg
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good resort. Bit noisy
Darryl Christopher
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location handy to restaurants and public transport. The reception staff were great.
Matthew
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Showing it age. Price was good but staff could be more helpful.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent property we will definitely stay again
Number of reviews per page
20
40