I had horrible experience with the check-in , I arrived the 10th of October at 9:30 pm from Canada that was my anniversary with my wife, we waited long time to check in two receptionists Mariam and Nagwa, both of them were helping one guest looks like they were trying to find him a room, after long wait over 20 min. It was my shock they were telling me that the hotel is sold out and no rooms available except the 3ed floor which is very near from the ground and the pool by the way there was a wedding and the music was super loud, any way we accepted the room, my booking was a king bed , we entered the room we found 2 beds it was a shock for my wife in our anniversary. I went down to the reception and asked Nagwa to read my reservation it is king bed, she answered no other room available, I was very disappointed, and was about to loose my calmness, she offered me an alternative room with king bed!! When we moved our stuff to that room I found it two beds too, I came down to the reception for the second time I was really angry because it is two beds and a smoker room although it is assigned as non smoking room, she did not apologize or shaw any empathy for waisting my time and effort, she said that is the only option available, I requested to talk to a manager she said no manager now, I requested to meet with him next day morning, and requested to go back to the non smoking room she refused saying it is already taken, she was rude careless and no empathy at all. At the end she p

Good hotel, good service

I expected more from a five star hotel, they need to have more attention details. We had a problem with our toilet flooding, and the safe was not working. They move move the study for room and swap the other safe. It would have been nice if the room was checked before we arrived.

Great!

I stayed at this hotel for just one night, and it truly exceeded my expectations. The staff and overall service were at an outstanding level. A special mention goes to Kowther, who assisted me in the lobby. Her professionalism, helpfulness, and positive attitude were remarkable. She demonstrated the qualities of someone who deserves to be in a management position. Her service reflects both her own dedication and the strong support and training provided by the leadership team. I also want to recognize the Front Office Manager and her team—they were equally outstanding. Thank you to the entire Hilton Corniche Alexandria team for delivering such a memorable experience. I look forward to returning.

The private beach is closed and the pool was closed when we arrived and until 10am the next day (after we checked out) we were not informed upon checkout and they would not offer any compensation for this even though it was why we booked this hotel. The front desk lady just smirked and laughed when we asked if there was anything they could offer us as all of the free amenities were closed our stay.

Excellent customer service, very friendly and professional. Left the room came back. There was cake, sweet and fruit in the room. Thank you so much 😊

The hotel offered a spacious, clean room with comfortable beds and a large bathroom, and the staff are generally friendly and helpful, especially the bellboy and concierge who assisted with transport arrangements. The café downstairs serves nice, affordable snacks and food with a lovely beach view, but room service was mixed. The pasta was fine (random bone in the spaghetti bolognese was off-putting), tiramisu was mid. The gym is small and can feel crowded quickly. The rooftop has beautiful sunset views. The Wi-Fi connection was unreliable, and noise from adjoining rooms and the busy main road made sleeping difficult for a light sleeper like myself. Overall, the hotel has great potential but was let down by practical issues and noise especially as a Hilton brand, so I would consider staying again especially if improvements are made.

This was a strange hotel located on the main road along the corniche in Alexandria. We chose it because it had a beach and an executive lounge. The beach was closed because of construction and in any case is located on the other side of the main road with the craziest traffic. The executive lounge facilities were available in the normal restaurant located in the basement of the building with street access from the main road. The private atmosphere was completely lost. The breakfast and dinner buffets were both very good. We ate in the cafe in the lobby a few times and that was great. There was entertainment in the hotel and there is an ATM. The rooms were fine but there was constant noise from the traffic on the main road which never seemed to stop. We did have a great sea view.

The best part is the private beach and it was not available the last time I went

It is my second time at that hotel They compensate

Very good

Parking must be free of charges

Nice luxury hotel. Great place to enjoy a beer.

Rooms were fine, beds very comfortable but experience was lessened by the slightly cold and unfriendly welcome at reception upon check in

I loved it

this is my 3rd time staying in this hotel,always the room is not ready checked in at 3pm you need to wait 30 mins to one hr..before you can have your room.aside from this everything is perfect.

Hotel is under heavy construction outside. There is no sound proofing, so could hear traffic and construction all night. Smoking rooms were only available, even though requested non-smoking too.

Helpful staff

Clean and comfortable hotel - although decor very dated. Great view of the sea. Friendly staff and decent breakfast buffet.