Bed was not comfortable, wifi was weak, a/c was bad, parking was far and tight, Alhambra was 20 minutes uphill, room doesn't have a fridge.
Abhijit
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Happy with what I got for the price. Please note that you need to checkin before 9 PM. There is no staff after 9 PM. You will likely need to park in public parking thats 2 mins away as hotel parking will be full. There is carrefour grocery as soon as you get down so very convenient. Taxi cost $10 to Alahambra so quite close. Cathedral is 10-15 mins and lots of places to eat around there.
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Mayra
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great stay! The staff is very friendly and helpful. I loved the location!
Michael
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very good and quiet hotel in a central location
Kairy Margarita
Leisure
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Pros: very clean and accessible to restaurants, public transportation and overall shopping. Staff was courteous and attentive.
Cons: parking was terrible. Space was very narrow and constraint, making it very difficult to maneuver vehicle and/or get in and out of the vehicle. Access key to front door if hotel never worked. Therefore, I had to impose myself to a 10 pm curfew because after that time there was no receptionist that would open the door. They had an emergency phone number but I had no phone service to access it and WiFi did not reach downstairs. Streets were also narrow to drive around and some you could literally touch the building walls from the vehicle. Although breakfast was provided for a few, it was always the same.
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Nivia
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Room was exceptionally clean and quiet. Hotel
Staff was very friendly and helpful.
George
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very friendly staffs, clean property, and
walk distance to attaction sides.
susan
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Very well located and very clean
roberta
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The road traffic noise level was high, but otherwise the stay was good.
Cheryl
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location, bars, restaurants, shops, tourist attractions very close by. Hotel room very basic, bed not too comfortable, didn’t have breakfast option as it looked very basic, chose to eat out instead.
Frances A
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The property is great! The actual hotel is in the corner of a near by park. You need to read the signs and you will locate the hotel. Location was awesome!
The breakfast was wonderful for the price and can have morning overlooking views.
All together, it was a nice two holiday stay.
Roberto Manuel
Leisure Family
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The rooms need a facelift in terms of decoration and amenities. The continental breakfast could have more items as it is too basic. I liked that it was walking distance to many restaurants in a safe neighborhood. All in all, you get what you pay for.
Verified traveler
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Nos encantó este hotel!
Super limpio, camas muy cómodas, personal muy amable y amigable
Buena ubicación, linda terraza
Sin duda lo volvería a usar
Mikail
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Clean, friendly staff, helpful place, easy to get to everywhere, we only walked to the Elhamra at breakfast, we always felt a pair of eyes on us😄Hotel Carlos is a place we will choose again
Steven
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
We liked the hotel and the property. The staff was very friendly and helpful.
paula
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Staff is very helpful at check-in.
Jose
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Very friendly staff. They make us enjoy our stay.
Gregory
Friends and Family
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Convenient location, older but with a great balcony view
Veronica
6.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
I did not like the fact that reception closes at 10;00pm. Worry not to be able to open the door after that hour.