lovely authentic hotel with nice breakfast and helpful staff.

This hotel is an old palace and has been renovated into a hotel . The rooms are spacious and comfortable. The only problem for us was that the bed was too hard . This could be improved with a mattress topper . We had room 19 on the 1st floor with a canal view. The check-in process was really easy and we dropped our bags off early. The staff were really friendly and helpful. There was a complimentary bottle of Prosecco which we enjoyed in the lovely garden. Drinks can be ordered from the reception area. There is a mini bar in the room with reasonable prices. There was lots of choice for breakfast cooked and continental and fresh coffee or tea which could be enjoyed either inside or in the garden. The hotel was super quiet despite being close to one of the main streets . I would recommend this area of Venice as it’s quieter with lots of lovely local restaurants and also close proximity to the water bus stations. Easy checkout and cases stored securely until picked up . We would recommend.

We booked Hotel Palazzo Abadessa in Venice through Hotels.com, trusting its 4-star rating. Unfortunately, our experience fell far short of that standard. The first room we were given was on the ground floor, intended for DICA guests, and had a strong mold odor that made it impossible for my wife to sleep. The next day, we were moved to a split-level room, with the king-size bed on the lower level and the bathroom upstairs—an inconvenient and unsafe layout. There was no proper comforter, only a decorative bedspread that touched the floor, which we had to use to cover ourselves—very unhygienic and too small for the bed, leaving the mattress exposed. There was also no coffee machine in the room. The shower door was off its track and fell directly on my wife, causing her pain and distress—an unacceptable and dangerous situation. We have photos of this. The room was advertised as having a canal view, but the window was small, very high, and couldn’t be opened. Breakfast was served only from 8 a.m., unusually late by hotel standards. We were told the building is 500 years old and that renovations are planned for January 2026. While the decor is historic, this does not excuse the poor condition and lack of comfort. That said, the staff were kind and clearly doing their utmost to please, even though much was beyond their control.

It was great! Room AC was a bit warm....

Staff were very nice. Breakfast was excellent

Excellent place, beautiful and the staff amazing!!

Very accommodating staff.

We were delighted with our stay here. Navid (I hope I’m spelling that correctly) in particular was the epitome of hospitality. Not to embarrass him but he really did help make our stay with his welcome and assistance. This is a beautiful, rare historical place to stay with a beautiful garden oasis in the middle of a busy city. I look forward to returning some day.

AC was basically nonexistent, luckily I had a travel fan. WiFi cuts out all the time and very very weak when it worked!

Ubicado en el área de Cannaregio, un remanso de paz y seguridad en la bulliciosa Venecia. Personal súper atento y amable, servicio de primera. De fácil y rápido acceso a estaciones del vaporetto y góndolas. Sirven desayuno buffet y aunque no tienen restaurante para almuerzos o cenas, cerca hay muchos muy buenos. Tenga en cuenta que es una propiedad de finales del siglo XVI en la que mantienen esa identidad.

We had a truly wonderful stay at Hotel Abadessa. You can feel the love and care in every detail — from the charming decor to the peaceful atmosphere. The staff were incredibly helpful, always kind and attentive, making us feel very welcome throughout our stay. The location is perfect — tucked away just enough to offer peace and quiet, yet only a short walk from all the beauty and energy of Venice. A place full of character and heart — highly recommended!

The property is located in historic Venice. It is about a 10 minute walk to the Rialto Bridge and a 3 minute walk to the Vaporetto dock. As a result of being in a historic building, the rooms are very small. Bring your own USB charger and a 220 plug adaptor.

This small boutique property has character and charm, with the faded grandeur of days gone-by evident all around. The staff were extremely helpful whenever needed. There is a pretty coutyard garden which is pleasant to sit in at breakfast. Venice was baking in the heat when we were there and it was uncomfortable to sit in the one communal space downstairs which also functioned as a dining space. This was our only complaint, the management need to consider how to keep their guests comfortable and at least have some fans in the downstairs space. Bedrooms had aircon so were cool enough.

The staff was amazing. And the place was so cool and a great stay.

Great location and delightful staff! Loved our daily breakfast and made to order cappuccinos!

A beautiful and historic haven in busy Venice. And the staff are incredible! Lovely breakfast and even tea served in the afternoon.

Beautiful hotel, comfortable beds with a bountiful breakfast buffet.

Really

Palazzo Abadessa is a unique and beautiful property on a quiet side street close to services, sites, restaurants. The staff was outstanding, making us feel welcome throughout our stay. The room was spacious and comfortable, well appointed, with lots of light and fresh air. It felt special at every turn. Such a find! We'll be back.

Staff so helpfull in front desk, and thanks to Rione from Bangladesh so friendly and helpfull at breakfast