Restaurant at the terrace on the 7th floor has amazing views and great service.

Brilliant

Central

Staff was so helpful with car rental and going above and beyond. So close to everything and room was so nice . Thank you

Great visit to Vienna! Hotel was in a great, central location. It was easy to get anywhere.

Location. Staff’s Eagerness to help.

Staying here was one of the highlights of our vacation. Everyone was very friendly and always willing to help with a big smile. The location is walkable to everything we wanted to see and do in Vienna.

Nice stay

Great hotel located in the same square as St Stephen’s Cathedral and right at the same subway stop. Room overlooked the cathedral. Nice and spacious room. Great stay!

Loved this hotel

There are some important things to know about this hotel. For better or for worse, it is located in a touristy mall area. It has lots of shops, but also lots of people crammed outside your hotel. You will NOT hear crowd noise from your room. The hotel boasts to house two high-class restaurants, that you will need to have formal attire to dine in. I got room service from one and was not impressed. They have a dessert/bakery bar downstairs. They make them for tourists. Honestly it makes it smelly—I never had the baked dessert. The hotel offers a driver to pick you up from the airport!! Do this! It is a long way. Past the mall area, you are a short walk from all major attractions. The Cathedral they advertise to be right outside the hotel... It’s hundreds of years old. The exterior is cool—but the inside is dank, and you could pass on this one..I would stay in the hotel again—but I was initially overwhelmed by crowds (which you get used to), cathedral has a dud interior—but you can walk to other attractions and restaurants 5-10 minutes tops, or right outside the door. I would recommend this hotel to others with caveats.

Fantastic location but the rooms and public areas need refreshing.

Amazing

I parked myself at the Cobdengasse garage for the same rate. It was about an 8-min walk. Alternately, the hotel offered to meet me at end of the pedestrian zone/square and park it for me. Had I had a lot of luggage, I would've gone that route. My negatives were largely due to the fact that it was New Year's, so the hotel had a lot of things going on. I didn't attend the festivities at the hotel, but it appeared a little chaotic. I had heard about reception being on the 6th floor, but it looked like a temporary table. The staff manning the door and handling check-in were all professional and friendly, but the overall experience didn't match the caliber of hotel it's supposed to be. The room was nice, and they handed out free champagne for New Year's and honored my free wine for being a VIP Hotels.com member. The bed was comfortable. The location is the biggest positive, by far...especially on New Year's...right in front of the sqaure. But breakfast was running late the next day due to the clean-up from the party before. So, I ended up leaving before getting the breakfast I had paid extra for. It's not a bad hotel, by any stretch, and the staff was great. The room was interesting...looked like a bachelor pad, but in a good way. I liked it. If it hadn't been for the super high New Year's rate, I wouldn't complain about a thing.

👍

Nice location, nice restaurants

I had a problem when arriving because i didn’t know there is no street beside the hotel and i had to call them few minutes before arrival to arrange for the luggage porter to be there, besid that my stay was excellent, the room 👍👍👍, the check in and out was fast, restaurant great, friendly and helpful staff most of all the location opposite st sephan cathedral and in the core of the center,in my next visit to vienna i will surely pick the same place. Posted 2 photos of the exceptional view from my room.

Excellent service and location

Great stay

Very good location