DoubleTree by Hilton El Paso Downtown

Explore DoubleTree by Hilton El Paso Downtown
7.6
Pleasant
From 944 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.0

Traveler Reviews DoubleTree by Hilton El Paso Downtown

Number of reviews per page
20
40
Top reviews
Adam
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NA
Alexandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just the elevator wasn’t working properly. Certain buttons didn’t work. Overall though I was very satisfied!
Carlos
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente!!
Angelica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was nice with a cool view to the pool, stadium and the freeway
Gabriel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is very clean and the staff is very helpful.
Jadyn
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A bit confusing to find at first as check in and lobby are are the bottom of parking garage. Good location to downtown El Paso and walkable to most areas. Parking is a bit tight in parking garage with low roof.
Albert
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Celso
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very helpful staff
Elizabeth
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is very nice the lobby is nice rooms are clean BUT only one elevator was working and it was a nightmare. Also the parking garage horrible! The spaces are so small marked for three but fitting three is a very very very tight squeeze where you can’t even open doors. Parking stops at 5th level if there were more levels the nightmare might not exist. Damaged my car so bad.
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Richardo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I rented 2 rooms, 1 room for 2 nights and the other room for 1 night. One of the rooms had breakfast vouchers where the other one did not It was strange, only half of my family had breakfast. As for bed comfort, the beds were great.
Hanna
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The AC did not work and I was very hot all night, the carpet also had a few stains that were pretty disgusting. The employees were amazing and very nice
Mark
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No food options
Ben
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Mold in the shower
Laura
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel did not have clean rooms at the time of check in. I had to wait until almost 6pm to check in. Very inconvenient for my plans.
Evelyn
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is showing some wear, but the beds were comfortable and the staff was helpful and friendly.
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place. Very convenient. Friendly staff.
Mario
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

sucha relaxing stay
Andrew
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property was great, however there was only one working elevator which took forever
GERALD
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice stay and friendly staff.
steve
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Pool completely out of commision, and filled with algae....internet service sketchy at best... and they charge 20 bucks a night for crappy parking...in El Paso.
Number of reviews per page
20
40