Traveler Reviews DoubleTree by Hilton El Paso Downtown
Number of reviews per page
20
20
40
40
Top reviews
Adam
with Children
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
NA
Alexandra
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Just the elevator wasn’t working properly. Certain buttons didn’t work. Overall though I was very satisfied!
Carlos
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excelente!!
Angelica
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was nice with a cool view to the pool, stadium and the freeway
Gabriel
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property is very clean and the staff is very helpful.
Jadyn
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A bit confusing to find at first as check in and lobby are are the bottom of parking garage. Good location to downtown El Paso and walkable to most areas. Parking is a bit tight in parking garage with low roof.
Albert
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
.
Celso
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very helpful staff
Elizabeth
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hotel is very nice the lobby is nice rooms are clean BUT only one elevator was working and it was a nightmare. Also the parking garage horrible! The spaces are so small marked for three but fitting three is a very very very tight squeeze where you can’t even open doors. Parking stops at 5th level if there were more levels the nightmare might not exist. Damaged my car so bad.
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Richardo
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I rented 2 rooms, 1 room for 2 nights and the other room for 1 night. One of the rooms had breakfast vouchers where the other one did not
It was strange, only half of my family had breakfast. As for bed comfort, the beds were great.
Hanna
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The AC did not work and I was very hot all night, the carpet also had a few stains that were pretty disgusting. The employees were amazing and very nice
Mark
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
No food options
Ben
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Mold in the shower
Laura
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel did not have clean rooms at the time of check in. I had to wait until almost 6pm to check in. Very inconvenient for my plans.
Evelyn
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel is showing some wear, but the beds were comfortable and the staff was helpful and friendly.
Carlos
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place. Very convenient. Friendly staff.
Mario
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
sucha relaxing stay
Andrew
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property was great, however there was only one working elevator which took forever
GERALD
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice stay and friendly staff.
steve
Business
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Pool completely out of commision, and filled with algae....internet service sketchy at best... and they charge 20 bucks a night for crappy parking...in El Paso.