Nice hotel, slow service, close to everything but rough part of town.

The staff was amazing, however the room AC unit had mold/mildew in the vents.

Great stay all around. I cannot think of anything bad.

Breakfast was the best we've had at HI, staff was very helpful and friendly.

All was good

Our room was nice. The location was convenient for us and very quiet at the hotel. They had a nice breakfast included in our package and they offered snacks in the lobby in the evening. The staff seemed friendly.

The hotel itself was in an area that was not the best. On more than one occasion, there were people(clearly not guests) hanging around outside in the parking lot. The soda refrigerators were not working so I had to purchase hot sodas. The pancake machine was not working and the sausage links and "omelets" were very undercooked. My room was cool, but the hotel itself seemed as if there was no air conditioning. I did like my room, despite not being able to access movie channels.

The staff were friendly and the rooms were spacious and clean. Continental breakfast was robust and good. My children and I were very disappointed to find the pool in a green, cloudy, and stagnant condition. Needless to say, we didnt get a chance to swim.

After prepaying for a 2 queen suite and driving in from Florida, we find out the person in our room extended their stay and the hotel overbooked our room. They had no more rooms to accomodate our family.

I was not happy about the fact that I was not put in the room type that I booked. I booked 2 queens, because my adult son was traveling with me. The hotel said that they did not have any rooms with 2 rooms left, so they could give me a king or cancel my reservation. Also, the pool was closed…..it was green when we arrived there.

Property was very clean and relatively newer

So far my stay has been excellent.

Highly recommend

The room I was given had the bed placed right behind the industrial dryer machines of the hotel and they would run very early in the morning and throughout the entire day. Impossible to rest and have some quiet. And at night the sound of other guest's door can be heard so loud from your room or even when people talk in the hallways. If you are looking for good rest and you are not a deep sleeper, I would not recommend this hotel. Staff was very nice and tried to help their best.

It was fine. Staff accommodated us

Excellent

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Front desk was very helpful. Room was clean but breakfast area and hotel in general were not cleaned (appeared understaffed). In room - poor tapwater pressure (3rd floor) & lukewarm water along with soured AC odor could be remedied with minor updates and maintenance.

Ok

It was OK. The shades on the window weren’t great and there was a light pole right outside the window so our room was bright all night. The front desk woman was great.