Lovemu breakfast swimming pool was lovely staff very friendly highly recommend

Very rude staff at check-in. Refused to give me a pool card at check-in even though I had booked a suite with access to the spa and pool. Didn't explain anything about the hotel and the services. I had to go to the reception twice for a pool card and then for towels. We had dinner in the bistro, we refused the gastronomic restaurant. The veal I ordered came cold and tasteless. I had to order fish. Again, it was tasteless and served without lemon. My wife is a vegetarian and there were no options. There is no bellhop in the hotel and you have to carry your suitcases to the third floor without an elevator. If you have other options, choose them, not this hotel

Reception kindly transferred when asked for a ground floor bedroom, but generally speaking I didn’t feel it was a warm welcome. The gentleman on reception was not particularly welcoming. The hotel public areas were a bit dated. We were woken at 7am by constant banging on the ceiling, apparently someone doing something in the spa. There was no one to greet us at or during breakfast. A bit disappointing overall.

Beautiful Chateau. Loverly quaint boutique hotel. It’s just lacking organisation in front of house bar / restaurant service. The food menu is very limited so if you are staying for more than a couple of nights it gets a little tired. Also inconsistency based on chef sometimes the food is amazing and other days it’s average. The Thursday night special restaurant we were excited for was a real disappointment. But again it’s a beautiful place and we greatly enjoyed our stay.

Truly a gem! We will be back!

Lovely, relaxing and welcoming chateau. Staff was thoughtful, communicative and helpful. Highly recommend for a relaxing stay in the Chantilly area.

The surrounding is absolutely gorgeous. The hotel is beautiful inside. We booked a suite with a nice view . The down side to it is that the location is not at a walkable distance from the city. You need to have a car.

Absolutely beautiful and relaxing place. Secure on site parking. Food in the restaurant amazing. Choice of food in the bar limited, so if staying a few days, feels like not enough to choose from. Staff helpfull and trying thier best to help and delivery top service. One thing is no lift in the property, so lagguage on the higher levels to be curried by hand, but staff is happy to help with it.

Amazing experience. Food in dining room was 5* Breakfast was sufficient. What a treat to stay here. Would highly recommend.

The chateau provided us a wonderful stay during our honeymoon! We got an excellent room with a view and although it was raining half the time, we found the chateau's bar, restaurant, and amenities so enjoyable to be at, we did not mind having to stay inside. The bikes they provide for bike riding were very fun, and the chateau grounds are beautiful. The bed was not the comfiest, but my husband and I are picky so it's nothing against the hotel. The restaurant is a MUST!!! Do not skip it! The staff were super nice and accommodating. Big thanks to them, they made our stay wonderful and very enjoyable!

The chateau provided us a wonderful stay for our honeymoon! We got an excellent room with a view and although it was raining half the time, we found the chateau's bar, restaurant, and amenities so enjoyable to be at, we did not mind having to stay inside. The bikes they provide for bike riding were very fun, and the chateau grounds are beautiful. The bed was not the comfiest, but my husband and I are picky so it's nothing against the hotel. The restaurant is a MUST!!! Do not skip it! The staff were super nice and accommodating. Big thanks to them, they made our stay wonderful and very enjoyable!

An amazing hotel, a gem. The staff, food, and rooms were all top class. I will be back.

Fantastic place. Great staff. Great food.

Great property and amazing customer service! Our only complaint was it was a bit hot and the building had already switched over to heat for the season so we were unable to do AC; additionally, we were unable to open windows due to local bugs and no screens in windows. However, staff located a high quality room fan and brought it to the room for us! We were comfortable once we had that and the situation was rectified.

Really enjoyed our stay. The food was amazing. The staff were very friendly.

Food is wayyyy over priced. Breakfast selections limited and for €20 I’d have expected better. Walls are thin and could hear the next room using their bathroom. Towels are very thin and old , no bathrobe or slippers which would’ve been handy to use the pool.

Hey beautiful, gracious property in a wonderful natural setting. Excellent restaurant on premises.

Service was outstanding! Lovely property. Very clean. Loved every minute of our stay.

Most memorable place in my mind.

Nice property. Clean quiet and comfortable The staff pleasant albeit a little sparse - possibly due to covid recovery. They didn't have food the night we got their so we had to go searching for something - not easy at 5pm in France