Location is excellent. Room is older but fine. Underground parking is very convenient. Indoor heated pool and sauna is great.
Two days before check-in (after no refund period) we were notified the rooftop was closed due to construction. No big issues. However, after checking in, our room was underneath the suspended platform with ropes laying around. Area was not roped off, and there was no net setup to catch falling tools, etc. And dirty water coming down whilst they were working.
Not sure it's even legal to live under an active worksite in QLD?
Staff (Kelly) were rude and lied about OC approving of the works, yet they also said they didn't know they were starting work on our side yet.
And no compensation for an outdoor area that was completely unusable during our stay.
Wouldn't stay here again just due to staff.