Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Explore Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection
8.8
Very Good
From 989 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.2

Service and Facilites

9.0

Traveler Reviews Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Number of reviews per page
20
40
Top reviews
Antonella
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent beachfront location with breathtaking sunrises (see photos uploaded). The room had superb noise insulation and stunning sea views. The pool areas were impeccably maintained, with one pool dedicated to adults only. Even the main pool was peaceful, never rowdy. The beach is rocky but the waters are crystal clear, with plenty of ladders for access — one extra wide ladder is particularly helpful for those with mobility issues or young children. The beachfront restaurant was wonderful, with a great atmosphere and views. Breakfast offered a wide choice, again enjoyed with stunning vistas of boats coming and going. The resort is about 20 minutes from Palma centre; taxis were easily arranged through the hotel and fairly priced. Check-out is strictly at noon, but the courtesy room provided for late flights was a huge bonus, allowing us to shower before heading to the airport. Room furniture is functional rather than luxurious, but the location and facilities more than compensate. The hotel has a great vibe, suitable for families, couples, elderly guests, and solo travellers. Strongly recommend booking a high-level sea-view room for the full experience. The team were also very helpful in arranging excursions, even securing a last-minute sunset catamaran cruise — truly excellent service. Check-in and check-out were smooth and efficient. Overall, this resort offers excellent value, amazing views, and a relaxing yet vibrant atmosphere. We will definitely return.
Read More
Jeffrey C
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed at this hotel for a six day vacation with my five-year-old daughter . From the time we were welcomed by Sergio and Desiree at check in until we checked out 6 days later, the experience was first class. These two really made our stay feel extra special. The interior of the hotel itself is little dated and could probably do with a little bit of modernisation but functionality wise everything worked perfectly and the facilities is absolutely fantastic. The hotel is located right on the water with its own little mini private beach/swimming area which was just a dream. There are two pools with plenty of sun lounges and umbrellas and at no point did it feel extremely busy. The breakfast buffet was amazing with plenty of variety. I think it would be hard to find somebody who would struggle to find something to eat.. I would definitely come back to this hotel.
Read More
Jose Jesus
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The place was amazing ,had a lot of fun and definitely will be returning.
Lylia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had a wonderful vacation at the hotel. The area was so clean and quiet.
Suman
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

- staff very friendly and helpful - evening show was a nice surprise - loved the band that sang Bruno Mars songs ❤️ - - internet access - not so great in parts of hotel. Had to go to balcony to get service . - limited parking - we had to park car offsite . We were put on a waitlist but never got onsite parking . At least offsite parking was free
Read More
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was probably a great hotel in its day, however having just returned we experienced the following issues: - 1. Our room key would constantly stop working (8 times in 3 days). We were initially told this was down to them being near our mobile phone, which was not the case. Only after I insisted that after the reception staff produced us a new set of keys (again) that they must now attempt to open our room door themselves with these new keys. Only then did they seem to take notice when they simply did not work again. Clearly the door lock mechanism was faulty. In general, the male reception staff were just very dismissive and bordering on rude! 2. The main pool has a nice setting by the sea, however at 9am the pool bins were still overflowing with the previous day’s rubbish, empty glasses and dirty towels everywhere together with broken dangerous deck boards. (no cleaning or maintenance). The only exception was when we finally got to speak with the hotel manager (Veronica) did she accept our complaints and was understanding and dealt with them.
Read More
Darryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved everything about this resort.
Mehul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice, has hotel parking ( for a fee) huge amazing breakfast buffet, lots of places to eat nearby
Javaid
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Palace Bonanza Playa Resort & SPA is a wonderful property. The setting is pristine, with direct access to the Mediterranean. The buffet breakfast had many great choices for our family. The two property concerns we had: 1. The dinner buffet, and 2. The bathroom set up. Put simply, the dinner buffet was disappointing and over-priced. That said, there are restaurants in walking distance, and the poolside restaurant was excellent (especially on grill day!). The bathroom design is bizarre. It is encased in clear glass, with only blinds for privacy (the toilet area was frosted, but one can see directly between the glass doors). If you are traveling with a significant other, this will not be a big deal. But, with a family of four, our two kids shared a queen pullout bed and were positioned directly across from the bathroom. Anyone coming out of the shower was in their view. It's a really weird set-up. We liked the hotel and our stay a lot. If we stayed again, we would get two rooms!
Read More
Farshid ansari
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good overall
Grace
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel, loved the front desk staff, amazing breakfast
Ayush
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing.
Pablo
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

La calidad del desayuno es baja. El café horrible. Solo la vista es increíble. Los jugos son malos. Malo el desayuno en general.
Darlene
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A beautiful hotel with nice ambiance. Rooms are small but clean and beds are comfortable. Pool is wonderful! Food at restaurant was great! View from balcony is spectacular!
Clark Ivan Lendle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great resort but far away from downtown
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fantastic hotel, friendly staff & good quality food. We loved our few days & wouldn’t hesitate to go back.
Oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The breakfast was incredible! The Hotel has an amazing ocean view and even though does not have a beach, there are a few in a short walk.
Julianna
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The view from my room was stunning and the sound of the ocean was so peaceful. In addition, the front desk staff was very nice. Great experience all around!
Shira
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This hotel was great from start to finish. A friendly member of staff greeted us upon arrival and helped us check in, offering us a welcome glass of prosecco. The room was clean and large with a balcony, and definitely worth the price difference to a sea view room. Our stay was in April so the weather peaked at 20-24° each day. There was an indoor pool and spa which was great for when it was too cold to swim in the outdoor pool. The hot tub was very big but could have been slightly warmer, along with the steam room and sauna. The outdoor pools are heated but are quite refreshing on the hot days I was able to go for a swim. I had multiple massages and a facial in the spa as well which was great value and all the staff in the spa were absolutely amazing! They clearly have extensive knowledge of the treatments and are all extremely friendly! The breakfast was wonderful as well with a range of fresh bakery items, hot meals, fruits; pretty much any breakfast food you could think of, they have. The concierge was also very friendly and helpful, assisting us in planning and booking some days out on our trip and recommended some great restaurants. The location of this hotel is also quite convenient as it had some grocery stores and local restaurants around, and was just a 15 minute taxi ride into Palma City. Overall, this hotel exceeded our expectations on every front, and I would highly recommend to anyone looking for a lively but also relaxing environment.
Read More
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel was very nice and clean. You were able to walk nearby restaurants or small shops. Outside by the pool you basically had your own beach. The cleaning ladies were super nice and helpful with our wedding event as well.
Number of reviews per page
20
40