Booked a room with a city view but received a view of the entire rooftop of the people, while I had called to ask before booking, the staff said to follow the notes when booking but the room view was really bad, the room was spacious but felt old, didn't think the hotel room was more than 4 stars, not worthy. There was a glass window but couldn't open it. On the first day of checking in, I encountered a security guard with uncivilized behavior, losing points right from the start.