Lovely breakfast. Excellent staff, kind and friendly attitude across the board starting with the minibus driver, reception staff, cleaning staff and restaurant staff. Thank you

It’s convenient and nice, new renovations in lobby and restaurant are appreciated I’ve been visiting this hotel for over 15 years It’s increased triple what I used to pay… the cost in the last 3 years is crazy …that’s the only problem.

Heater didn’t work. Property is close to airport. Clean room. Had what I needed for a one-night stay

Very average hotel and too expensive for the conditions it offers.

nice

Close to airport

Great hotel, great customer service, AAAAAAA

Friendly and helpful staff. The hotel facilities were as expected

Very friendly staff. Clean rooms, tasty meals. Convenient transfer to the airport. Perfect for overnight before the flight. Thanks)

Very friendly staff, hotel is close to airport

The service was very good

Vegetarian menus and vegan meals ! Good restaurant I had a great stay.. nice linens and clean room.

Nothing unique. It';s a good hotel to spend one night before a flight.

Hotel close to the airport, very convenient for the early departure. Breakfast got a lot of choice and made with premium products. The down sides are; the aircond is a bit noisy and the mattress is way too soft wondering if it was not just a foam instead of a matress.

THIS HOTEL IS CONVENIENT AND THE STAFF IS ALWAYS SO ACCOMMODATING AND KIND. I NOTICED THIS TRIP, THAT THE BATHROOOM WAS NOT CLEANED WELL. HAIRS LEFT AND URINE SMELL..THIS IS THE FIRST TIME I EXPERIENCED THIS. USUALLY FINE..ONE OTHER PROBLEM WAS THE REFRIGERATOR WAS NOT WORKING AT ALL AND I ASKED THE DESK AND THEY SEEMED TO KNOW THE REFRIGERATORS WERE NOT MAINTAINED. ..AND I NEEDED IT

It’s basic but it’s good and convenient and has a good restaurant and airport shuttle

Stayed for one night last week as I was in transit. Very convient to get from/to Katowice Airport as they provide free shuttle. Arrived late in the evening and Monika, the reception staff member working was very helpful

Close to the airport and the free shuttle too and from it is a huge bonus. Very clean inside and good value for money.

Flew into KATOWICE Airport at midnite, great to have a shuttle to take us 5 mins to the airport. Cheaper than the moxxy but perfect for our short stay.

We've stayed at the hotel previously and it was perfectly acceptable at the time, albeit several years ago. On this occasion, things were very different. We had a very short stay planned at the hotel, a 2am check-in, noon check-out and simply expected what we had paid for - a clean, comfortable room for a few hours sleep. Clearly, the bed linens had not been changed and whilst it may not even be related, we both became ill within 36 hours of leaving the hotel. I've given the hotel several opportunities to respond and whilst they have commented that "we are sorry we did not meet your expectations", it's really the standards of the hotel cleanliness we need to focus on here, rather than "customer expectations" which yes, typically would be to have a clean bed I should think! Breakfast was fine, young lady on receptionist later in the am was very polite and pleasant. There is plenty of competitively priced accommodation in Katowice now so standards need to be brought up to scratch in short order.