Nearly always enjoy staying at a Courtyard by Marriott. Allen TX Courtyard did not disappoint. Very much appreciated Joey at check-in. Very polite and efficient. Room very nice.

Great property and amenities!

Hot water didn’t work in the shower - makes you think it will until you’re in there and it goes straight cold. Walk into the room set at 70 and can barely function bc of the heat. Mini fridge didn’t work properly either.

This is the 3rd time we stay at this hotel for a convention. The facilities are great, the staff was very nice and helpful and it is centrally located to dining and shopping!

Everything was pretty clean, staff was very friendly

Didnt like that they charge 60 per additional person over 2 even though the romm is for 4 adults

The carpet in the room that we stayed needs replacement, it is really bad by the door

We were there for a business convention and the hotel room was big, comfortable and clean.

Absolutely amazing! Staff is superb! They surprised my husband with a cake for his birthday and upgraded our stay for this special occasion! This place not only has amazing staff but the rooms are so clean and everything was flawless! We will for sure be back! Love the wonderful hospitality and I greatly appreciate them making my husbands day more special!

None

The stay was great. I was surprised our room was so quiet, given all the things that were going on in that area. There were 3 events happening at the hotel, and something going on at the convention center next door. The part I didn't like is that the last time we stayed there, you didn't have to pay for parking, and now you do. I also didn't like that the room rate is for 2 people, and we had our 17 yr old daughter with us so they charged more for the room. We've never been charged more for having a third person. We also felt like the person that checked us in was kind of in the rude side. The stay itself was good, though.

Great room very nice staff

Room was dirty. Water was cut off and sheets were dirty with spots on them

everyone was very friendly and always had a smile.

Love it...Accessible and conveniently located

Nice location. Clean room. Good location. Five night stay and 3 days we had to go down to Lobby to get our room key activated. 1 day had to get the shower drain cleared out so water would drain and the next day for the counter sink to be cleared. Albeit they came quickly, it was an inconvenience. Web site didn’t inform us there was a $15 daily parking charge or the free option was across the street in a parking garage. Breakfast was $15 or no food for you. With all the hotels in the area? I’ll likely choose one of them next time.

Good hotel

Pleased with room. Bed was comfortable. Enjoyed the mini fridge. Options for coffee and restaurants.

The staff was amazing! I can’t remember everyone’s name at the front desk but Hannah was great. She was warm, friendly, and answered all of my concerns. My wife is pregnant and we are set to deliver in a few weeks. It was her birthday so we did a staycation. It was an amazing experience! Please make sure to speak with Hannah when you arrive.

Pool was very dirty and the room was a bit dilapidated