Courteous staff and ease of check in. They assisted us to our rooms and protected us on the room amenities. Also just walking distance to the Sta Lucia train station.

Room was very nicely decorated. Bet was very comfortable. Plenty of water pressure and hit water fir shower/baths. AC was clearly working and very comfortable temp in room. The front desk staff were always friendly and went out of their way to help you with things to do. The water front deck was so nice for sipping capichino and boat watching. If your looking for a smaller quaint hotel that will bring you joy on your vacation...this is it.

Loved, loved , loved our stay here. Fabulous breakfast, beautiful location that was both convenient and quiet. Gorgeous furnishings and comfortable bed. Staff were super helpful. Would highly recommend this hotel!

I loved that it was by the water. The staff were amazing and informative! Me and my mom had a great time!

Wonderful location and the room was beautiful. The front desk staff was very friendly and helpful to navigate the city.

Very pretty hotel - rooms are very nice - you are close to the train/bus station so only a short walk with your suitcase and it’s 25 min walk to your main spots like San Marco square.

Wonderful service!

The room was excellent, staff were very kind and helpful. Walkable distance from train and bus stop. Lot of food options around. We enjoyed the stay and I definitely recommend this place if you are visiting Venice,

Good location. Very average room, definitely did not feel like 4* at all (this was standard room in annexe). Cocktail ordered was poorly made. Staff were friendly though. If you want 3* experience this is fine.

Beautiful

The staff were so friendly, kind and helpful. Location is right near the station and ferry ports so it’s easy for travel too. Wonderful experience and would definitely stay again. Thank you!

Fantastic for the price. I can't imagine a better place.

The staff were very accommodating and arranged for a water taxi to pick us up at the cruise terminal. They also stored our luggage as we had an early arrival and gave us a GREAT room with a wonderful outdoor terrace with a view onto the Grand Canal. They made a dinner recommendation and made a reservation for us. They also arranged for a water taxi for us to the airport for our departure. We truly enjoyed every part of our one night stay!

We loved our stay at Canal Grande Hotel. Wonderful location oversetting the canal in a quieter part of town. We enjoyed having breakfast on the private deck on the canal. Hotel had a lot of character and beautifully decorated. Staff were very friendly and helpful. Would highly recommend and would stay here again.

The service and helpfulness of the front desk staff was exceptional.

Great hotel. Good location, walking distance from the train station. Room is spacious with beautiful Venizien decorative. Staff is friendly, helpful. This is the 1st. time I am visiting Venice. Staying 3 nights. I saw photos on the Internet when I booked, but didn't expect much. Most of the time, photos are better; however, in this case what you see is what you get. Thanks 👍!

This is a great hotel option for Venice. We enjoyed the quiet area around the hotel. The staff are amazing and were helpful with all of our questions. The train station is a 6 minute walk.

Great place, nice staff. We were in Venice for only one wvening, so didnt really spend a whole lot of time in the room/hotel, but think this would be an excellent choice for a longer stay. Great spot on the Canal for a drink.

The staff was so welcoming and helpful. Our room was ready 3 hours early and they treated us like old friends. I have never received such excellent service at a hotel. Sad we only stayed one night.

We loved this hotel, the staff who were so friendly and helpful and our lovely spacious room on the top floor had the most gorgeous view of the bridge and the canal from our window. We chose it for its location on the canal, a balcony above the water to enjoy breakfast and we had tables on the piazza .. such a lovely hotel. The area is also great to wonder around, not so busy with Italians in the cafes and not just tourists…the staff was exceptionally welcoming and happy to recommend boat stops and restaurants around. We will come back!