The place itself was good and we appreciated the breakfast buffet, the nice pool and the rides into town. What could have been better is the customer service and just the friendliness of some staff.

My wife and I stayed in the private pool suite for 5 nights and unfortunately, we were quite disappointed with the overall experience. The suite was advertised as having a private pool, but it was overlooked by the apartment directly above us, which made it feel anything but private. One evening, we also found a cockroach on our toothbrush – a very unpleasant surprise that raised concerns about cleanliness and hygiene. Customer service was another major letdown. The person in charge was unhelpful and lacked basic customer service skills. Other staff seemed poorly trained and struggled with even simple requests. Given the premium we paid for what was supposed to be a luxury experience, the stay fell far short of expectations. Sadly, we wouldn’t consider returning or recommending this property.

Its good for the stay but restaurant and just customer service for a 4 Star place can be improved

Very comfortable apartment with 2 balconies, 2 bathrooms, large fridge in kitchen and tea/coffee facilities. We ate via the room service twice, the food was fantastic. Staff were all lovely and very helpful as was the free transfers to/from the port/main town. The supermarket down the road was big and great for essentials. Pool was lovely and never got too busy. Breakfast was also lovely. Would stay here again.

Loved the pool and bar areas for quiet relaxation. The room & its facilities were great.

5 star serve!!!! Friendly, clean, amazing staff, rooms are stunning, breakfast was delicious, lots to choose, quiet, safe, good location, walking distance to Parikia - highly recommend.

This was a wonderful place to stay in Paros and only a few minutes from town. The pool and breakfast were great and the staff were helpful and arranged a car rental for us along with ferry transfer.

Very quiet and beautiful hotel outside of Parikia. Clean rooms, beautiful property and amazing staff. They offer a delicious and plentiful breakfast and their dining options are very good too

Awful check-in experience – not worth your money or peace of mind This happened right at check-in. We had already paid in full for two nights, but due to a misunderstanding with our reservation, we only stayed one night and chose to leave. Instead of helping us find a solution, the staff was completely unhelpful and only focused on demanding their money- that they already have. The situation escalated when an aggressive and rude man started yelling at us. We were two women, calm and respectful, and it was genuinely scary to be treated that way. He ruined our stay. We felt so uncomfortable that we decided to leave and booked another hotel nearby. What a horrible experience. Save yourself the trouble and avoid this place—it’s simply not worth it. And it’s far away from anything on the island and you feel isolated from the beautiful island of Paros. There’s a difference between calm/relaxing and boring. This place was boring compared to the other hotel we stayed in Paros!! Again not worth it.

What a super hotel - incredible pristine position - great pool, bar and dining - super helpful staff - a 10 minute walk to the harbour with innumerable dining options.

Wonderful customer service

Amazing as always, it was my third time staying at Paros Palace and I will come back with pleasure. I really recommend this hotel.

Hotel was spectacular - all staff were super helpful and friendly especially the driver who provided free transfers to and from Parikia when we needed. Absolutely would come back!

Immaculate and beautifully maintained property with access to beautiful pool, terrace with stunning view. Breakfast was expansive and delicious. Staff warm, helpful, extremely accommodating. Centrally located. Easy parking.

Our room was nice! It was very helpful to be picked up at the port and the driver (Kostos- hope the spelling is close) was very friendly and helpful. It was great they offer the shuttle option, because I wouldn’t describe it as the most walkable. That said there is parking- I’d recommend an atv on the island. I didn’t find the food to be great overall, but my partner did enjoy. It would be nice if the pool or smaller pool was even somewhat heated.

Gorgeous room that was well kept and a very gracious staff.

Our own private pool and hot tub plus the bug pool. Easy shuttle into town and back. Peaceful.

We enjoyed our stay very much. This is the second time we visit. We requested change of room and it was addressed promptly. We also needed some laundry and staff helped us on the same day. Staff is friendly, cleaning was spotless, the view from our room was perfect, and the owners very kind.

The hotel is very comfortable, and the service from Beka and all the staff was excellent. It is located on the outskirts of the city, but the hotel offers free transportation every day. The breakfast is very complete, and the food at the restaurant is excellent. You can see the sunset from the hotel.

From moment of arrival to departure we were treated exceptionally well! The hotel is breathtaking (stunning room), super clean, very friendly staff who went above + beyond (front desk, Constantine, Beka + his wife especially). It was our 34th anniversary + my husband and i were treated so well! Definitely would go back in a heartbeat!!