Sleep Inn & Suites West Medical Center

Explore Sleep Inn & Suites West Medical Center
8.2
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Sleep Inn & Suites West Medical Center

Number of reviews per page
20
40
Top reviews
Charlie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love that the Outback restaurant is right next door
Jorge
icon-Business with Children
Business with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was some what clean, bed was comfortable but the lady that does the breakfast was it helpful saw that food ran low and did not get it refilled until 29 minutes after it was done! She looked angry the entire time!
Charles
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Liked that there was a walkin shower in the bathroom instead of having to step into a bathtub to shower. The only negative thing re this property was a very strange unpleasant smell in the pool area
Pamela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dining area was very clean and had many options. Room was clean and there were plenty of towels.
Ekaterina
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I was disappointed with my stay, I expected much better. The pool was out of service and the breakfast was very poor – they didn’t even have oatmeal. I will not be coming back here
Roman
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was good except the pool was not open and we booked for the pool. We didn’t know until we checked in and no refund was given even though nobody informed us that the pool was closed. I looked online and indeed it said it was closed from July something to August something, but I never received an email letting me know this with the option of rebooking at a different location or even a voucher for another time. The stay was good, although some of the things in the room were run down or broken but we just needed a place to swim and sleep. Overall it was good.
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Verified traveler
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Tv did not work no phone to call down ice machine no ice toilet handle broken
Lori
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The only thing good about this hotel was it was right off the highway. It was dirty the bed was uncomfortable as hell! Felt like the mattress was about 20 years old! Carpet & bathroom floors & walls were dirty a hole in the wall corner going into the shower from it being exposed to water. We were only there to sleep a couple hour so we could get back to AZ earlier in the day after we had already driven 12 hours from Indiana. Went down in the morning to see if they had any coffee in the morning & the girl setting in the chair behind the counter was asleep & someone else had already been through there & left their key on the counter. It took quite a bit of noise for me to get her attention to wake up. Definitely did not feel like a very safe place.
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Elijah
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bb
Lesa
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Outback restaurant right next door. Easy on/off. Clean. Quiet.
Tanya
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Check in was quick and easy. The staff was great! Breakfast was good. I had to do a late check out due to my family being sick and they worked with me on that! The staff was very kind, friendly & personable. If I'm ever in the area again, I will definitely stay with them!
Ronald
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Greeted by a very friendly Ali, and checked in efficiently. Comfortable room and bed. Just a little noisy in the hallway late at night.
Paul
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Cheap but a bed for the night. It’s a tired hotel. Pool closed. Everything a bit old and well used
Matthew A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great property right off the freeway. Easy parking with excellent bright lighting. Check-in was fast. Owner politely offered to store our expensive bikes (two) in a locked storage area for no additional charge. The morning attendant (Christie) was very helpful in checking us out, and retrieving our bikes. All and all, a great stay. We will be back!
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Elisa
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

As always this place takes very good care of me when I travel… very kind and accommodating!
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The lobby and breakfast area didnt have AC, room AC was OK but wouldnt blow well so ot was stuffy. There are better places to stay nearby
Daniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good value. Nothing fancy. Friendly staff.
Shiloh
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The email I had from hotels.com said I had a king size bed in the room, but the computer at Sleep Inn my room had 2 beds. The staff would have switched us, but there weren't any rooms available that had a king size bed. I am just glad that they tried. I love staying at the Sleep Inn!! Its conveniently located to places I want to go.
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debra
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Was surprised how nice the room was. I was especially happy with the walk in shower. The room was clean and the bed comfortable. I will be staying at the location again. Easy on and off the I40.
Marcia
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stains in the carpet. Bad smell
Number of reviews per page
20
40