Holiday Inn COLUMBIA-EAST by IHG, an IHG Hotel

Explore Holiday Inn COLUMBIA-EAST by IHG, an IHG Hotel
8.2
Very Good
From 937 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

8.8

Service and Facilites

8.6

Traveler Reviews Holiday Inn COLUMBIA-EAST by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beds not confirtable
Denise
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Extra clean hotel, friendly staff. We did miss a free breakfast, there was breakfast but it was a charge and not free.
Scott
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was an incredibly challenging visit. This was met with under performance and lies. The photos show a hot tub. There is none. Been gone for some time. The air conditioner in the room was junk. The hallways were roasting because the AC was broken in the hallways. The pool was freezing because the heater was broken. The fire alarm went off twice in the middle of night because it is broken. I asked about it going off. They said it is old and goes off when it is warm outside due to laundry being done. False alarms are not safe. They make you sign a code of conduct for staying. This is because of the punks who trash the place when they come for tournaments. The lemonade downstairs was nice.
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Cherryl
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No microwave in the room but posted on the available list.
Alex
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Arrived late and left early, so our impressions wherr somewhat limited. Enjoyed our stay and didnt have any problems. The room was very clean and staff were friendly. Would stsy again!
Joseph
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was in need of some work. Restaurant opened late. Room was not clean. Would recommend some management attention.
Amanda
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel was really nice with a super nice lady at the front desk and very clean! Beds were also very comfortable! Would absolutely recommend this hotel!
Gina
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Our toilet was clogged and because there was no staff to unclog it, they gave my husband a plunger to fix it. I asked for a price break on the room and was told only that could be done by Expedia.
Terry
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room okay. Carpet is worn out and needs replaced. Water in shower was warm and not hot.
Joseph
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean, comfortable, hot breakfast, friendly staff, what more could you ask for?
Sheila
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was wonderful! Convenient, clean, and comfortable!!
Lora
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything was awesome, however I have a suggestion. We stayed in room 332, and the toilet was very low to the floor. It makes it difficult for older adults to stand up from it. I recommend updated toilets. Thanks.
Gina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Jackie was fabulous at check in!
Geronimo
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Receptionist was very kind and friendly.
Charles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Front desk clerk very friendly, helpful and courteous. Cleanliness +++.
Amber
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We really enjoyed our stay, it was conveniently located near all the places i needed to go. It was clean, quiet and the staff was very friendly. I will definitely stay here again when I am traveling this way.
Margaret B.
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I was surprised that my room didn’t have a USB charging port. I even double checked with the front desk in case I missed something. I had to charge my phone in my car. Overall, it is a nice hotel.
karolina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The check in took a long time only one person was doing it, the check out she did not know how to do it she needed to call and ask we need more people furgon check in time and we need more experience people for checking out thank you
WILLIAM
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The food at the bar was absolutely terrible the bar had food stored with the glasses looked unkempt.
Cristina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I just want to say Thank you to the staff for making our vacation even better, we could not have done it without you.
Number of reviews per page
20
40