I checked in later on in the evening and was greeted really warmly and given a tour of the hotel. The room was warm and very bright, with beautiful views over the garden. The next morning at breakfast, I had a wonderful service from Marcio who was so cheery and helpful. The staff at this hotel are amazing and the location is perfect for a lovely walk in nature as very near a country park, literally 2 mins right out of the hotel. Would visit again.