I enjoyed the great location, the decorations, the suite in the room, beautiful and comfortable bed. Very friendly staff.

The property was in a good location for walking around town

Abella Suite was not easy to find since there’s no sign in the building wall. When I call them, they didn’t answer the phone immediately and called again a couple of times. And the check in is required at another building and hotel called Yarden. Please note that it’s a different building and check in / check out should be done at the different building

Got there late. No address on the shared building. No hint you are at the right location. Even taxi driver couldn’t figure out. PROVIDE CHECK IN INSTRUCTIONS REQUIRING CHECK IN AT ANOTHER LOCATION!!! Saw this same thing happen OVER and OVER again UNNECESSARILY!!!

Clean, good breakfast, cosy and quiet. Good bathroom, could easily stay here a week, could not say that about so many others

Great location Staff were very polite and bilingual Huge amount of room in apartment Very clean

Great area, very central. Very good value for money, would recommend.

Excellent! Can be a bit noisy as it is facing the road buy traveling solo, I do not mind the extra noise.

A good location, approximately 10 minutes walk to the old town or central train station from the airport if you don't want to catch taxis. The reception and breakfast area is shared with the 'Yarden' hotel across the street so can be tricky to find for tour pickups and when you arrive. The room was dated but comfortable. Everything was clean and well maintained. There is some noise in the rooms - from the street (it's busy) the toilets (they have an electric pump) and soundproofing between rooms could be better. Would be an issue if you were a very light sleeper.

This was not our idea of an apartment, it was just an en-suite room (though clean and comfortable) It seemed strange to have to leave the building and cross the road to another building to get our breakfast, or talk to the reception desk (no phone in room) While it was a nice room it was at the front of the building (just a few feet from the road) and there was no hope of sleep without ear plugs due to traffic and trams which started at five in the morning.

Loved the spacious apartment, the staff were great. Conveniently close to attractions.

No problems

Comfortable stay with friendly staff and good free breakfast. The location is very good, however our room, which was at the front of the hotel, would be noisy in summer as it's on a tram route.

Lovely accommodation. Staff friendly and helpful. Nothing was too much trouble. Breakfast very good with a wide range of food available. Nice garden to sit in. Meals and drinks were served all day at reasonable prices. It was a ten minute walk to the main square, so very conveniently placed. We really enjoyed our stay.

The hotel is very close to the main train station and is within an easy walk of all the main sights of the old city. The room was adequate in size and very clean. There were no wifi issues during our stay. Breakfast was plentiful and quite varied. The garden area would have been a great place to have breakfast if the weather had been warmer. 0

Abella Hotel was excellent. The only reason I give this experience less then perfect rating is because we traveled in the summer when it was hot and humid and there is no air conditioning but we managed okay. There is also a high volume of street noise because it is on a busy street and with better sound installation this would be perfect. HOWEVER, I would highly recommend this hotel to those traveling with kids. It is roomy and service and breakfast was flawless. (Note: breakfast is included but take what you will eat on the one pass only buffet.) I would definitely use this hotel for my next family trip into Krakow.

Very helpful staff. Good breakfast. Great location. Noisy if room is at the front as trams start early.

when we went it was in the mid 30es there was no air con so the room was stuffy and with the windows open very noisy there was no fridge in room to keep drinks cold, but very clean and tidy, breakfast was ok but the same every day ie: bread rolls, cold meat cheese.

The location is 10 min walk from the main square, the room we had was a junior suite which was very big and very clean. The reception staff are very helpful and friendly. The only thing to watch out for is the check-in reception is across the road at the Yarden Hotel. We waited 2 hours at the Abella for the reception to open and had to phone to be told it was across the road. Expedia should have told us on the booking form!

Right from booking our hotel we were in contact with staff to arrange our arrival time. Upon arrival we were given a choice of rooms both of which were very spacious and would comfortably fit a family of 4. I must say that the rooms were impecably clean including the bathroom. The shower facilities were also great as seemed to be a brand new power shower with endless hot water. We were greeted by Sylvia whom throughout our stay was a pleasure and happy to help where possible, she booked our trips, gave us city guide books, directions and details for trams and tips for local restaurants. We cannot thank her enough for making our stay as easy and pleasureable as possible. We were also pleased to find out there was a complimentary breakfast consisting of a choice of breads, fruit, fresh juice, yogourt and muesli, this would be delivered to our room at a time of our choosing. The hotel is a short walk from the main square and train station which was ideal. This also means on a night it is far away enough from the noise of the centre, and although there is a tram stop outside the trams do not make enough noise to wake the light like myself. Overall i would give this hotel and staff 10/10 and we will be booking this hotel again in the future.