The staff did not have a clear understanding of the information and gave incorrect advice about the voucher and the accompanying services. They did not resolve the complaint but told the customer to check out and use the accompanying service right away when the train was about to depart. The voucher amount of 300k is not too large and the hotel offered it themselves and the customer asked very carefully many times but the handling was too poor. In addition, the room's wifi and TV took nearly 2 hours after check-in to be resolved. The bathroom had a bad smell and the drainage and soundproofing were poor.

Food and drink prices. Almost no one eats on the island. So the prices are more reasonable. Because the island is not too far from shore.

Friendly staff, nice and clean

My family has stayed here many times, the resort is very clean, the staff is professional and enthusiastic. The breakfast buffet is very delicious. Will definitely return to the resort.

quite good place to stay, delicious and varied breakfast clean interior

Peaceful scenery, suitable for relaxation. Clear blue sea, clean and beautiful. Reception, enthusiastic, thoughtful and dedicated service.

Very suitable for relaxation, the staff is very enthusiastic. Delicious food, reasonable price. Super blue beach. Feels far from the city. Staying 1-2 nights is reasonable

The mud bath area is extremely unsanitary. The tram is run down, the driver is careless, and the wait time is long --> bad. The time to go to the mainland is also not suitable, and there are few trains. Dinner is like industrial meals, breakfast is OK. The rooms are run down, not as expected. The beach has a lot of trash, sharp rocks that cut your feet, but it's okay, the natural sea is fine. The swimming pool is a plus.

The staff called to ask what time I could check out. I said 12 o'clock. The staff said at 12 o'clock someone would come to help me with my luggage (I can listen to the call again). I live near the reception. But my suitcase and backpack are very heavy because I carry electronic devices. I waited for nearly 20 minutes but no one came. They kept calling. I called again and they said they were coming over and I was ok. Finally, they told me to bring it down myself, with the reason being that it was close :). I also had a sore leg and was limping. If the resort could check the camera again when I checked in or had breakfast at the restaurant to see if I was walking steadily. When I got there, I was a bit upset and told the receptionist, but they said it was because it was crowded, so it was my fault for going to the resort, and if it was full, the service would 100% go down, right?

The staff is extremely friendly and supportive. My family has a small child, so they helped us check in 1 hour earlier. Our family had lunch at the restaurant on the first day, the portion was large and acceptable. The breakfast buffet had a variety of fresh dishes. The room was extremely spacious and private, my family had room 101 so it was right outside, going to the beach or taking the train was also close. In the evening, our family took the train to Nha Trang for dinner and sightseeing, which was also very enjoyable.

Beautiful, cool, mineral cool, very worth a vacation

Excellent service and professionalism, a destination for every trip to Nha Trang

Beautiful, clean but the restaurant food is not delicious!

Great, everything from the staff to the service is ok. The Bungalow I rented had a very beautiful view. Anyone who wants to go to NT without the hustle and bustle should go to Hon Tam to rest

Friendly, enthusiastic staff, dedicated service. The room is very spacious and fully equipped, but because it was built a long time ago, the furniture in the room is no longer new. The bathroom is very large, clean and comfortable. Very suitable for families going on vacation. I went in July and there were a lot of mosquitoes here, so be sure to bring mosquito repellant.

1. The staff is very enthusiastic and nice, this is probably the biggest plus point for my experience at Hon Tam Resort 2. I booked a bungalow facing the sea but it's actually on the hill, not close to the sea, the view will be Hilly, grassy landscape of the island and the sea in the distance. Travel will have to go by tram, walking is also possible but it will be a bit far. Call the reception desk to let you know where you need to go and a car will pick you up within 5 minutes. 3. Resort guests will only have one restaurant in the evening, and I find the food there is not delicious, even though the restaurant staff is very cute. 4. The bedroom has very few lights (only 3 sources). Dimly lit like a nightlight) so in the evening there will be a cozy vibe. For those who like bright light or want to take photos like me, it will be a bit inconvenient. In return, the bathroom and changing space is great, spacious and clean. To sum up, I will still rate 4.5/5.

The place to stay is good, transportation time across the island is inconvenient every 2 hours

My family's 2D1N vacation at Hon Tam Resort was great. The rooms here are spacious, clean, and the staff are gentle, enthusiastic, considerate and thoughtful. My kids love it here. Thank you Hon Tam Resort for giving my family a wonderful summer vacation.

Phòng tạm, không giống trong ảnh. View phòng mình đặt là master view nhưng view không đẹp. Hơi thất vọng về sự sắp xếp phòng.

Không xứng tầm 5 sao. Phòng cũ kỹ, chọn ra đảo để được ngắm biển nhưng giao phòng nằm sâu trong bụi rậm cây cối, view nhìn ra ...cây da xà rờn rợn, không hề thấy biển. Phải đi xa mới thấy biển. Bufet tối Hải sản giá cao nhưng chỉ có tôm cỡ ngón út, vẹm nướng mỡ hành và hàu nướng, toàn size nhỏ. Ăn sáng ít món. Giá rất cao, Chai nước suối 0,5L bán 50k !! Lễ Tân nét mặt vô cảm không giúp đỡ khách. Trãi nghiệm như bị lừa vì lấy giá cao nhưng chất lượng quá kém